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Project Manager

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Project Manager

Salary

$68,674.95 - $78,976.00 Annually

Location

Norfolk, VA

Job Type

Permanent Full-time

Job Number

13634

Department

General Services

Division

Facility Maintenance

Opening Date

11/10/2025

Closing Date

11/20/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

The City of Norfolk’s Department of General Services, Facility Maintenance Division, is responsible for maintaining and supporting more than 250 City-owned buildings. These range from office spaces and public safety facilities to recreation centers and entertainment venues. Facility Maintenance oversees carpentry, plumbing, electrical, painting, HVAC, elevators, roofing, and moves/relocations while also managing finance, projects, and administrative support. It is a versatile, fast-paced department where creative space utilization directly impacts City operations and community services.

The City of Norfolk is seeking a highly motivated Project Manager to join the Facilities Maintenance Division. This role will coordinate and deliver a variety of facility-related projects, ensuring they are completed on schedule, within budget, and to the highest quality standards. Typical projects may include building repairs, mold remediation, HVAC upgrades, carpet replacement, office renovations, exhaust hood installations, and capital repair efforts across City facilities.

The Project Manager will serve as the departmental representative for assigned projects, working with internal staff, outside contractors, consultants, and tenants. This position requires strong communication and organizational skills, the ability to manage multiple projects simultaneously, and the judgment to balance customer satisfaction with efficient use of public funds. Experience with project management software such as e-Builder or equivalent is strongly preferred.

Essential Functions

+ Manage the planning, scope, schedule, and budget for facility-related projects from initiation to closeout.

+ Oversee the design and construction process, including reviewing drawings, specifications, and proposals.

+ Procure and manage architectural, engineering, and contractor services, including negotiating and administering contracts.

+ Monitor and inspect projects to ensure adherence to scope, schedule, and budget, while processing change orders, invoices, and contract amendments as required.

+ Act as the departmental representative, providing expertise on best practices, budget estimates, and project delivery strategies.

+ Collaborate with stakeholders such as City employees, contractors, consultants, and tenants to ensure needs are identified, addressed, and met.

+ Track and report on project progress to leadership, ensuring timely communication and transparency.

+ Ensure compliance with City procurement policies, safety requirements, and quality standards.

+ Perform other related duties as assigned to support the Facilities Maintenance mission.

Education/Experience

Required:

+ Five years of experience in a related field; or an equivalent combination of education and experience.

+ Bachelor’s degree in project management, construction management, engineering, architecture, or a related field.

Preferred:

+ Experience with e-Builder or other construction/project management software.

Additional Information & Requirements

+ Valid Driver's License required.

Work Schedule:

+ Monday-Friday, 8:00 AM - 5:00 PM

+ Occasional overtime and weekend work may be required.

+ Position is designated essential and will be required to report to work during City closures due to inclement weather and other emergencies.

+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

+ Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

+ I understand and will answer the following supplemental questions completely and thoroughly.

02

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."

03

Please select the highest level of education you have completed.

+ High School Diploma/GED

+ Some College (6 months or more)

+ Vocational/Technical Degree

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree or higher

04

How many years of experience do you have in managing facility construction, repair, or renovation projects?

+ Less than 5 years

+ 5-6 years

+ 7-8 years

+ 9 years or more

05

Which project management software have you used? (Select all that apply)

+ e-Builder

+ RS Means

+ Microsoft Project

+ Other (please specify)

+ None

06

When a project starts falling behind schedule, what is your first step?

+ Notify leadership immediately and request more resources

+ Reduce project scope without approval to stay on schedule

+ Wait to see if the project corrects itself

+ Re-evaluate the schedule and reallocate existing resources

07

How do you most often control costs during a project?

+ Reviewing invoices and contracts carefully

+ Identifying scope efficiencies or alternative

+ Tracking expenditures against budget regularly

+ Relying on contractors to manage costs

08

How comfortable are you writing or reviewing scopes of work?

+ Very comfortable, I’ve written/reviewed many

+ Somewhat comfortable, I’ve reviewed a few

+ Limited experience, but willing to learn

+ No experience

09

When overseeing contractors, what is your preferred approach?

+ Frequent onsite inspections

+ Relying on progress reports and documentation

+ Minimal oversight unless there’s an issue

+ Combining inspections with progress reporting

10

How do you typically communicate project updates with stakeholders?

+ Formal written reports only

+ Verbal/phone updates only

+ Combination of written and verbal updates

+ Rarely provide proactive updates

11

When balancing multiple projects with competing deadlines, what strategy works best for you?

+ Prioritizing by urgency/impact

+ Using a tracking tool or schedule to allocate time

+ Delegating to others when possible

+ Working on the easiest projects first

12

Which statement best describes your approach to limited budgets?

+ Seek additional funding whenever possible

+ Reduce project scope to meet budget

+ Look for creative solutions and efficiencies to stay in budget

+ Push contractors to deliver more within existing funds

13

Are you willing and able to work occasional nights or weekends when project monitoring or responses are required?

+ Yes, without restriction

+ Yes, if given notice

+ Rarely, only in emergencies

+ No

14

Do you have a valid driver's license?

+ Yes

+ No

15

Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?

+ Yes

+ No

16

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

17

Are you a current or previous City of Norfolk employee?

+ Yes - I am a current City of Norfolk Employee

+ Yes - I am a previous City of Norfolk Employee

+ No - I am not a previous or current City of Norfolk employee

18

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

+ I am not a Veteran

+ I am a Veteran

+ I am a Disabled Veteran

Required Question

Employer

City of Norfolk

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