• Payment Reconciliation Specialist

    Insight Global (Jacksonville, FL)


    Job Description

    The Payment Reconciliation Specialist is responsible for deposit and remittance capture, payment posting and reconciliation processes. The individual in this position also assists with managing correspondence.

     

    -Reconcile deposit variances and oversee outsourced labor

     

    -Communicate system setup changes to improve billing and payment posting

     

    -Manage remittance capture, payment posting, and deposit balancing

     

    -Act as point of contact for lockbox and banking services, including EFT and address changes

     

    -Monitor ERA usage, convert paper remittances, and delegate tasks

     

    -Assist with EDI setup and enrollment for ERAs and clearinghouse services

     

    -Maintain processes for unpostable/unapplied payments

     

    -Distribute payment information to appropriate parties

     

    -Coordinate and oversee offshore partners for deposit and payment processing

     

    -Maintain secure access to payer and facility portals

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    -High School Diploma

     

    -Minimum of three (3) years of experience in a medical setting required, specifically in AR, Refunds, and payment posting space

     

    -Extensive knowledge of revenue cycle workflow, accounts receivable management, claims processing, insurance, medical terminology, and practice management billing applications -Negotiation and communication – Strong interpersonal, written, and verbal skills with a focus on customer service

     

    -Integrity and ethics – Commitment to professional standards

     

    -Planning and organization – Long-term planning, prioritization, and time management