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Job Description

One of our large financial services clients is looking for a level 1 hardware support technician to join their team. This person will be joining a team of 5 to support the companies 6,000 end users, both locally and globally. This team is responsible for setting up new hire hardware and troubleshooting all hardware problems. ServiceNow is used to track and document all stock. Communication, attention to detail and ability to work in a team environment is a must. This is 5 days a week onsite in Phoenixville, PA. This is a 6 month contract to hire opportunity with area for growth.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Bachelors degree in computer science, information science, or related work experience

1-3 years of experience working in hardware support

Experience working with Windows PCs and laptops, docking stations and some Apple products

Experiences troubleshooting and triaging