• Vice President, IT Operations

    Insight Global (Brentwood, TN)


    Job Description

    A client in the Brentwood, TN area is seeking a candidate to fulfill the role of Vice President of Information Technology Operations. The ideal candidate would be responsible for the management and oversight of the team's overall technology infrastructure and operations environment. This scope includes partnering with the client's Managed Services Provider for contracted services and direct oversight of additional areas. Including data center and network operations, servers and system administration, storage, transactional databases and robotic process automation, telecommunications, service desk and end user services. In addition to ensuring the delivery of planned enhancements and upgrades, this role is accountable for infrastructure uptime, accuracy, reliability, and efficiency. Timeliness, outcome quality, accuracy and fiscal responsibility are paramount. This role closely partners with the Information Security and Applications teams in the fulfilment of responsibilities.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    Previous experience partnering with the Managed Service Providers and historical performance of ensuring the delivery of services

     

    Previous management and leadership experience

     

    Experienced in budget management

     

    Has communicated risks and issues associated with project delivery to business executives for awareness, mitigation, and re-baselining, as appropriate.

     

    Ability to partner effectively with other IT groups (e.g., Applications, Cyber Security) and business functions (e.g., Operations, Procurement) to deliver projects and ensure operational stability.