• Salesforce App Support Engineer

    Insight Global (Charlotte, NC)


    Job Description

    Insight Global is hiring a critical Salesforce App Support Engineer with strong problem-solving abilities and expertise across Salesforce platform and MuleSoft integration solutions. This role provides expert-level support to internal users while ensuring optimal system performance and seamless enterprise integrations.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

    Skills and Requirements

    • 5-8 years in Salesforce administration and support with MuleSoft integration experience

    • Strong Salesforce administration proficiency (security model, data management, customization)

    • Working knowledge of MuleSoft Anypoint Platform and API management

    • Experience with SOQL, Data Loader, REST/SOAP APIs

    • Basic understanding of Apex and Visualforce for troubleshooting

    • Familiarity with version control and change management • Salesforce Administrator certification (ADM 201)

    • Additional certifications: Platform App Builder, Service Cloud Consultant, MuleSoft Developer

    • Experience with Einstein Analytics, Agile/Scrum, and DevOps practices