• Social Services Assistant

    State of Arkansas (Texarkana, AR)


    SOCIAL SERVICES ASSISTANT

    Date: Nov 5, 2025

     

    Req ID: 54010

    Location:

    Texarkana, AR, US, 71854

     

    Category: AR DEPT OF HUMAN SERVICES

     

    Anticipated Starting Salary: $35,610.00

     

    Position Number: 22099072

     

    County: Miller

     

    Posting End Date: 11/14/2025

    DCFS

    Hiring Manager: Marea Smith

     

    Teaches and demonstrates living skills to clients, such as budgeting, cooking, menu planning, housekeeping, and childcare. Transports clients and/or family members for medical, dental, educational, and counseling appointments. Aides clients in locating resources by contacting organizations or agencies for assistance. Assists with developing and monitoring behavior plans, parenting/anger management classes, and maintaining narratives detailing action taken on behalf of the client/family. Participates in training clients in employment skills by providing materials and tools, monitoring work assignments, and providing direct assistance when needed. Attends staff and mandatory training. Schedules, monitors, and documents family time visits. Performs clerical duties, such as answering the telephone, routing calls, receiving referrals for clients, typing documents, filing, and handling mail. Performs other duties as assigned.A bility to lift 50lbs., possible overnight stay in the office, travel required possible overnight and long distance, reliable personal vehicle, carry and answer an agency phone, hazardous working conditions, and after-hours work required.

     

    Preferred Qualifications: Knowledge of Service and Community Resources; Microsoft Software Experience; Data-Entry Experience; Case Management Experience

     

    The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.

    Position Information

    Job Series:Social Services Programs - Career Path

     

    Classification:Social Services Assistant

     

    Class Code:SSP10P

     

    Pay Grade:SGS02

     

    Salary Range:$35,610 - $52,703

    Job Summary

    The Social Services Assistant provides supportive services to social workers, case managers, and clients. This role assists with administrative tasks, outreach efforts, and client referrals to ensure efficient and effective service delivery.

    Primary Responsibilities

    Assist in client intake and service referrals. Provide basic counseling and resource navigation. Maintain accurate records and case documentation. Support community outreach and public education initiatives. Coordinate scheduling and follow-ups for client services.

     

    Knowledge and Skills

     

    Strong organizational and administrative abilities. Excellent customer service and communication skills. Ability to handle sensitive information with confidentiality.

    Minimum Qualifications

    Minimum of six months of work experience in human services programs or public service. Required to have a background check and child/adult maltreatment registry check.

     

    Licensure/Certifications

     

    N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

     

    The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.

     

    Nearest Major Market:Texarkana