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Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes.

Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients.

Joining the Huron team means you’ll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise.

Join our team as the expert you are now and create your future.

Luminis Health’s Revenue Cycle Operations are managed in partnership with Huron Managed Services, which provides strategic leadership and operational oversight. Under this model, Huron employs the Revenue Cycle leadership team (managers and above), while Luminis Health employs the Revenue Cycle staff. The Hospital Patient Financial Services(PFS) Director plays a critical role in ensuring the success of billing operations across Luminis Health’s hospitals and affiliated entities, working closely with the VP of Revenue Cycle, hospital executives, clinical leaders, and other key stakeholders.

The Hospital PFS Director provides onsite leadership and strategic direction for all hospital billing functions, including accounts receivable management, billing compliance, cash posting, and follow-up operations. This role is responsible for developing and implementing policies and procedures that drive performance, ensure regulatory compliance, and support financial goals. The Director collaborates with the VP of Revenue Cycle and other senior leaders to align billing operations with organizational priorities and optimize revenue cycle outcomes.

We are seeking a candidate who is/can be located in or near Annapolis, Maryland. Proximity to this area is important due to the nature of the role, which may require occasional in-person collaboration or regional engagement. If you're based in Annapolis or within a reasonable commuting distance, we encourage you to apply.

Key responsibilities include monitoring performance metrics, managing escalations, identifying trends and initiating corrective actions, and leading cross-functional initiatives to improve workflow and outcomes. The Director also plays a pivotal role in technology implementations, vendor management, resource allocation, budget planning, and cost control. As a leader, the Director fosters a respectful and accountable work environment, advocates for team development, and promotes diversity and inclusion. They provide timely feedback, recognize accomplishments, and ensure the team is equipped to meet evolving business needs.

This position is located primarily onsite at a Luminis Health facility in Annapolis, MD and reports into Huron’s Revenue Cycle leadership structure.

+ Serve as the onsite leader for hospital billing operations within Luminis Health, under Huron’s Revenue Cycle Managed Services model.

+ Oversee strategic and day-to-day management of the hospital back end functions including billing, denials, follow-up, cash posting, vendor management, etc.

+ Collaborate closely with Luminis Health’s VP of Revenue Cycle and senior leadership to align billing operations with financial and organizational goals.

+ Develop and implement policies, procedures, and performance standards to ensure regulatory compliance and operational excellence.

+ Monitor key performance indicators and financial metrics to drive continuous improvement and accountability.

+ Lead resolution of escalated issues, identify trends, and initiate corrective actions to optimize revenue cycle outcomes.

+ Partner with clinical, administrative, and IT teams to lead PFS-related process enhancements and technology implementations to reduce denials and write-offs and improve cash collections

+ Manage staffing, resource allocation, and budget planning to ensure efficient and effective billing operations.

+ Foster a culture of respect, accountability, and professional development within the PFS team.

+ Promote diversity, recognize team achievements, and provide coaching and feedback to support individual and team growth.

Core Requirements

+ U.S. work authorization required

+ Bachelor's degree required

+ Proficient in Microsoft Office (Word, PowerPoint, Excel)

+ Direct Supervisory Experience required

+ Patient Financial Services experience required, with 2–3 years in a leadership capacity

+ 6–8+ years of healthcare operations experience

+ Epic Hospital Billing Experience required

_The estimated salary range for this job is $115,000 - $145,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes and required travel. This job is also eligible to participate in Huron’s annual incentive compensation program, which reflects Huron’s pay for performance philosophy and Huron’s benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future._

Position Level

Director

Country

United States of America

At Huron, we’re redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client’s challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work…together.

Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron.

Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.

Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements.

Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.