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Additional Information

**Job Number** 25181073

**Job Category** Property Leadership

**Location** Fairfield Inn Richmond Chester, 12400 Redwater Creek Road, Chester, Virginia, United States, 23831VIEW ON MAP (https://www.google.com/maps?q=Fairfield%20Inn%20Richmond%20Chester%2C%2012400%20Redwater%20Creek%20Road%2C%20Chester%2C%20Virginia%2C%20United%20States%2C%2023831)

**Schedule** Full Time

**Located Remotely?** N

**Position Type** Management

**Expiration Date:** 12/26/2025

**Additional Information:** This hotel is owned and operated by an independent franchisee, Blue Sky Hospitality Solutions. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Job reference: 000439

Salary: $75,000/year based on experience

Department: Property Leadership

Division: Blue Sky Hospitality Solutions

Hours Per Week: 40

General Manager

The General Manager is responsible for leading all aspects of hotel operations to ensure exceptional guest experiences, financial profitability, team development, and brand compliance. This position oversees day-to-day operations, including front office, housekeeping, maintenance, and food & beverage (if applicable), while driving performance metrics aligned with Fairfield Inn brand standards and Blue Sky Hospitality Solutions' operational goals.

What You’ll Do:

Operational Leadership

Direct and manage all hotel operations to ensure efficient service delivery and adherence to Marriott brand standards.

Monitor daily performance across departments to ensure service excellence and operational consistency.

Conduct regular property inspections to ensure cleanliness, maintenance, and brand compliance.

Maintain a safe and secure environment for guests and associates.

Financial Performance

Develop and execute annual business and marketing plans to achieve budgeted revenue and GOP targets.

Manage P&L performance, labor costs, and expense controls in alignment with company benchmarks.

Review financial reports regularly to identify opportunities for cost savings and revenue growth.

Ensure accurate forecasting, inventory management, and timely financial reporting.

Guest Experience

Ensure guest satisfaction scores meet or exceed Fairfield Inn standards.

Respond to guest feedback promptly, implementing service recovery and improvement measures.

Foster a culture of hospitality, accountability, and teamwork among all associates.

Team Development & HR Management

Recruit, train, and retain top talent aligned with company culture and brand expectations.

Provide ongoing coaching and performance feedback to department heads and team members.

Enforce compliance with all company policies, employment laws, and safety regulations.

Maintain a positive and inclusive work environment that promotes associate engagement.

Sales & Community Relations

Collaborate with the Sales & Revenue Management teams to optimize occupancy, ADR, and RevPAR.

Build strong relationships with local business partners, tourism organizations, and community leaders.

Represent the property and brand professionally in all local and regional engagements.

About You:

Minimum of 5 years of hotel management experience, including 2 years as General Manager in a limited or select-service property.

Prior Marriott brand experience preferred; Fairfield Inn experience strongly desired.

Proven ability to manage financial performance, labor costs, and service quality metrics.

Strong leadership, communication, and problem-solving skills.

Bachelor’s degree in hospitality management, Business, or related field preferred.

Ability to work flexible hours including weekends, holidays, and evenings as business demands.

Must be able to stand for long periods, walk the property, and occasionally lift up to 25 lbs.

About Us:

At Blue Sky, we cultivate a culture of elevation, where every team member collaborates with unwavering enthusiasm, unwavering focus, and an unwavering commitment to excellence. Our limitless team’s strength lies in the combined experiences, talents, and shared objectives of each member. This environment fosters a culture of mutual accountability, where we continuously strive to achieve outstanding results.

Benefits

Competitive base salary plus performance-based incentive plan.

Health, dental, and vision insurance.

Paid time off, 401(k), and Hilton team member travel benefits.

Career growth opportunities within Hilton and the management company portfolio.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

_This company is an equal opportunity employer._

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