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The EMS Director of Revenue Cycle is responsible for leading, strategizing and optimizing the revenue cycle for the billing and collection departments. This position provides oversight and manages the daily operations for emergency and non-emergency ambulance claims to ensure timely billing, collection and account resolution. This position provides leadership, mentoring and management for 15 employees and reports directly to the COO and CEO.

The Director is responsible for accuracy and compliance of claims processing, denial adjudication, and collection processing.

This position is responsible for overseeing and ensuring timely month end closing & evaluation of processes and key statistical indicators to ensure integrity and compliance of revenue cycle processes.

The Director oversees verification of patient accounts, coding, credentialing, data entry, payment posting, scanning of documents, auditing, and customer satisfaction related to revenue cycle matters. The Director reviews and analyzes reports on a daily, weekly, monthly and annual basis to identify trends. This position oversees analysis and recording of adjustments, denials, write offs and reviews reports to identify trends.

The Director will Identify and measure benchmarks for accounts receivable and staff performance and evaluate staff and establish goals and objectives.

The Director will act in a professional manner at all times and collaborate with Senior leadership internally and externally.

Experience & Knowledge

Extensive knowledge of ambulance accounts receivable claims processing

Extensive knowledge of CMS compliance and Federal and State laws

Knowledge of HIPAA guidelines and confidentiality

Extensive knowledge of Medicaid ambulance billing procedures (IL preferred)

Management experience of billing and collection staff

Minimum of 5 years of revenue cycle experience with at least 3 years in a management role

Strong managerial and business acumen

Excellent communication skills both written and verbal

Ability to problem solve and diplomatically deescalate situations

Proven track record developing strong relationships with internal and external customers

Desire to work collaboratively as a team member.

Bachelor’s degree in Business or Healthcare Administration or related experience and education

Medical Express Ambulance Service is committed to attracting and retaining the best talent. We are an Affirmative Action/Equal Opportunity Employer. Qualified applicants of all backgrounds are encouraged to apply. M/F/V/D

MedEx is an Equal Opportunity / Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin.

We want all interested and qualified candidates to apply for employment opportunities. If you are a U.S. applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at 847-673-6333 or email [email protected]. Please indicate the specifics of the assistance needed. This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.