"Alerted.org

**SALARY RANGE POSTED INCLUDES BASE AND ALL BONUS/COMMISSION OPPORTUNIITES**

Territory Includes Sacramento CA/Sacramento County

This is an on-site role

Job Summary:

As the Program Manager at SCRAM of California, your mission is to strategically lead program development, optimize operations, and build strong stakeholder relationships, contributing to the organization's success through impactful and well-executed programs.

Duties/Responsibilities:

+ Develop and implement strategic plans for programs aligned with organizational objectives.

+ Oversee day-to-day program operations and project management activities.

+ Cultivate positive relationships with internal and external stakeholders.

+ Identify opportunities for operational efficiency and implement process improvements.

+ Proactively address risks and mitigate potential disruptions to program delivery.

+ Provide regular reports on program progress, outcomes, and key performance indicators.

+ Recruit, hire, and train SCRAM Agents, including ongoing training as needed.

+ Manage payroll approvals of team.

+ Manage customer accounts, special projects, and implement new products/services as required.

+ Supervise daily alert management and overall participant compliance.

+ create and send participant violations, noncompliance and related reporting to supervising agencies.

+ Present basic scram data in court

+ Work directly with the entire criminal justice ecosystem - Probation, Sheriff, Judges, Prosecutors, Courts, Defense Attorneys, and Treatment Specialists

+ promote company program growth.

+ Oversee the client and agency invoicing and collections.

+ Track participant monitoring fees to ensure compliance with company guidelines.

+ Oversee bad debt and participant termination process.

+ Ensure all payments are processed and reconciled daily.

+ Manage inventory for region.

+ Travel required 30%

Skills/Abilities:

+ Strategic Planning

+ Program Management

+ Stakeholder Engagement

+ Leadership

+ Budgeting and Financial Management

+ Problem-Solving

+ Visionary Leadership

+ Adaptability

+ Empathy

+ Innovative Thinking

+ Resilience

+ Strategic Focus

Education and Experience:

+ Bachelor’s degree preferred

+ Management experience

+ Knowledge of Criminal Justice preferred

+ B2B relationship experience

+ Customer Service

Physical Requirements (With or without reasonable accommodation):

+ Sitting: Over 70%

+ Standing: 41% to 70%

+ Walking: 41% to 70%

+ Kneel: 41% to 70%

+ Lift/Carry: Under 15 % and 5-25 lbs

+ Fine Motor Movements: 41% to 70%

*** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.