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This is where we’re supposed to give you a quick introduction about working at Jay Peak. Except there’s nothing quick about what your experiences will be or what our expectations are. In summary, we will expect you to work hard, to help fellow teammates, to service the guest and to have fun. In return, we will pay you fairly, let you know (and more importantly make you feel) that you are valued, and, if you’re so inclined, work with you to help create a career. Still interested? Keep reading.

The Aquatics Supervisor offers a quality level of service that exceeds the customers’ expectations by establishing and maintaining a positive, productive relationship within the organization and with the guests. The Aquatics Assistant Manager achieves operational objectives by managing staff and maintaining a safe, secure and healthy environment.

ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned)

+ Assists the water park operations team with the daily operation of the water park.

+ Clearly directs and assigns responsibility and authority for the operation of the department of the lead guards, lifeguards, and water park attendants.

+ Responsible for employee scheduling on WhentoWork Scheduling Software.

+ Maintains Ellis and Associates Instructor License Status.

+ Assists with Ellis and Associates Training Classes.

+ Chairs the water park fun committee aimed towards increasing employee morale and lowering turn-over.

+ Assists with in-service training on an on-going basis.

+ Works to maintain an efficient, cooperative atmosphere among staff members.

+ Maintains a general knowledge of entire resort operation.

+ Is on the floor of the water park providing MBWA-Management By Walking Around.

+ Attends weekly staff meetings, and other meetings as assigned.

+ Participates in the water park manager on duty schedule.

+ Responsible for the 150 item Ellis and Associates administrative audit checklist.

+ Responsible for creation of department service guidelines.

+ Other duties as assigned, which could be directly related, or un-related to original position.

SUPERVISORY RESPONSIBILITIES

Manages 4-8 subordinate supervisors who supervise a total of 15-30 employees in the Water Park. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees;

planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU’LL GET

In addition to the standard resort perks & benefits that can be found outlined here (https://jaypeakresort.com/resort-privileges) , the resort is proud to offer the following for this specific role:

+ Wage: $19/hour

+ Paid Sick Time

+ 401k program eligibility with employer match after a year of employment with 1,000 hours of service

+ FREE or deeply discounted season passes for you and your dependents

+ Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)

+ Seasonal employee parties

+ Regular free employee breakfasts/lunches, family events, and parties

+ For a full listing of employee perks both on and off-property, click here (https://jaypeakresort.com/employment/discounts-benefits/discounts)

CERTIFICATES, LICENSES, REGISTRATIONS

Certification in First Aid, CPR and NPWLTP (Must pass Ellis & Associates Lifeguard Training)

OTHER SKILLS & ABILITIES

+ Demonstrates ability to provide expert care, sensitive consideration and efficient service to guests.

+ Must have excellent communication skills.

+ Must have full availability including evenings, weekends and holidays.

OTHER QUALIFICATIONS

+ Must be 16 years of age.

+ Prior supervisory, budgeting and scheduling experience preferred.

WHY WORK AT JAY PEAK?

We’re a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We’re rewarded fairly for our collective efforts and encouraged to pursue individual goals. We’re a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It’s not for everyone but we’re not looking for everyone-we’re looking for you.

Jay Peak Resort is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. We are committed to the full inclusion of all qualified individuals. In keeping with our commitment, Jay Peak Resort will take the steps to assure that people with disabilities may be provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, or for a full listing of all physical demands/requirements, working conditions, environment, and all other ability qualifications for this role please contact the Human Resources office at 802-327-2183 or [email protected].

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