"Alerted.org

Adecco is recruiting for a **Customer Service Representative** for a client in **Liverpool, NY** . This is a temp-to-hire position, paying **$18 to 21 per hour** depending on experience.

Overview:

Our client is seeking a Customer Service Representative to join their Inside Sales team. This role is responsible for supporting customers and internal teams by providing product guidance, managing orders, and ensuring outstanding service throughout the production process.

Key Responsibilities:

+ Serve as the main point of contact for customers via phone, email, and occasional in-person communication.

+ Manage customer orders from start to finish, ensuring accuracy and timely updates.

+ Collaborate with Sales, Purchasing, and Production teams to deliver quality products.

+ Provide product information, quotes, pricing, and contract details to customers.

+ Resolve customer inquiries and complaints with professionalism and efficiency.

+ Maintain customer accounts, records, and sales-related documentation.

+ Arrange shipping and prepare accurate invoicing.

Qualifications:

+ 5+ years of customer service and/or sales experience, preferably in manufacturing.

+ Strong communication, organization, and problem-solving skills.

+ Proficiency with Microsoft Office (Outlook, Word, Excel) and databases.

+ Ability to multitask in a fast-paced environment.

+ Associate’s or Bachelor’s degree in Business or related field preferred.

**Pay Details:** $18.00 to $21.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://uat.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.