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Description We are looking for a dedicated Patient Access Facilitator to join our team in Milford, Connecticut. This Contract position involves ensuring smooth patient registration processes, maintaining accurate demographic and financial records, and providing a seamless scheduling experience. The ideal candidate will excel in a fast-paced environment, demonstrating exceptional organizational skills and attention to detail.

Responsibilities:

• Handle patient registration tasks, including collecting and updating demographic and insurance information.

• Assist walk-in patients with scheduling appointments and updating records promptly and efficiently.

• Coordinate special arrangements for patients with unique needs, such as non-English speakers or those requiring additional assistance.

• Obtain necessary signatures and authorizations while documenting account information accurately.

• Ensure all registration requirements are met by completing department-specific checklists.

• Schedule patient appointments accurately, collaborating with clinical staff to align schedules with patient needs.

• Maintain and update visit details in scheduling systems, including appointment notes and waitlist management.

• Verify insurance eligibility and benefits using online systems and third-party resources.

• Protect patient confidentiality while ensuring proper financial records and reimbursement processes.

• Act as a representative of the hospital, safeguarding its financial well-being and delivering exceptional customer service. Requirements • Proven experience in customer service or patient registration roles.

• Strong communication skills to interact effectively with patients and healthcare professionals.

• Ability to work efficiently with scheduling systems and online insurance verification platforms.

• Familiarity with healthcare regulations and managed care requirements.

• Proficiency in handling sensitive information with confidentiality.

• Bilingual skills in Spanish and English are highly desired.

• Adept at troubleshooting and resolving discrepancies in patient accounts.

• Collaborative mindset to work well within a team-oriented healthcare environment. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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