"Alerted.org

Description

As a Global Tech Services Senior , you will serve as a technical expert individual contributor, directly executing and advancing our enterprise Global Tech Services management initiatives while collaborating with team members. This dynamic role requires deep technical expertise, focusing on implementing complex technical solutions and providing technical guidance to team members. You will work hands-on with complex systems, contributing significantly to code development, system architecture, and technical implementation while ensuring your work aligns with team objectives. Your hands-on responsibilities include developing PowerShell scripts, engineering deployment solutions, and implementing advanced configurations across our MECM infrastructure and MDM platforms. While coordinating with team members and stakeholders, you'll maintain a primary focus on technical execution, solution architecture, and complex problem-solving. The position emphasizes strong technical contributions, including code development, technical documentation, and direct execution of challenging projects. As a technical lead, you'll work extensively on operating system imaging, application packaging, and security implementations across multiple platforms (Windows, macOS, Linux, iOS, Android). Your expertise in Microsoft Exchange, MECM, and various MDM solutions (Intune, Kanji, SOTI, Knox) will enable you to both execute complex technical solutions and provide guidance to team members. This role emphasizes maintaining advanced technical proficiency while sharing knowledge and promoting technical excellence through hands-on examples. Primary Responsibilities • Technical Leadership • Contribute as a technical SME for MECM administration • Execute strategic initiatives for the engineering team • Implement continuous improvements for Global Tech Services • Collaborate with vendors and stakeholders • Technical Execution • Configure and maintain MECM infrastructure, including system upgrades and migrations • Execute comprehensive software deployment strategies through Software Center • Develop application packaging, testing, and deployment processes • Implement system security, compliance, and patch management • Monitor and optimize system health and performance • Support a Microsoft Exchange environment • Develop and maintain cross-platform imaging solutions • Software Deployment & Package Management • Design and execute software deployment packages • Configure and optimize Software Center functionality and user experience • Implement packaging standards and quality control procedures • Create and maintain Windows application packaging • Develop PowerShell automation scripts • Execute deployment configurations and schedules • Implement testing protocols and validation procedures • Operations & Security • Implement security baselines and compliance standards • Support disaster recovery and business continuity planning • Create and maintain system documentation and standard operating procedures • Monitor and report on system metrics and KPIs • Execute device patching management • Configure mobile device management solutions Technical Leadership Responsibilities • Microsoft Endpoint Configuration Manager (MECM/SCCM) enterprise administration • Advanced Windows Server and Active Directory management • Device Patching Management: • Enterprise-wide patch deployment strategies • Vulnerability assessment and remediation • Compliance reporting and monitoring • Update ring management • Testing and validation procedures • Operating System Image Development & Engineering: • Windows OS platforms • macOS environments • Linux distributions • Android tablet configurations • iOS device configurations • Mobile Device Management (MDM) Solutions: • Microsoft Intune • Kanji • SOTI MobiControl • Apple Business Manager • Samsung Knox • Microsoft Exchange Administration: • Server configuration and maintenance • Security and compliance management • Mail flow management • User administration • Hybrid deployment expertise • Advanced Windows Application Packaging: • Complex application packaging and testing • Advanced PowerShell script development • Custom deployment solutions • Application compatibility testing • Package troubleshooting and remediation What Do You Need? • Bachelor's degree in Computer Science, Information Technology, or related field preferred • 5+ years of hands-on IT operations experience • Strong technical mentorship skills with proven experience guiding technical team members • Knowledge of IT infrastructure, security protocols, and best practices • Excellence in technical project execution and resource utilization • Advanced analytical and problem-solving capabilities • Outstanding communication and cross-functional collaboration skills • Experience with IT service delivery and ITIL frameworks • Demonstrated ability to lead by technical example and serve as a subject matter expert • Track record of successful complex technical implementations and solutions delivery • Ability to travel domestically as needed • Flexibility to work extended hours when required • Strong commitment to ethics, integrity, and trust Benefits We Offer Health, Dental, Vision, Employee Assistance Program Paid Vacation, Holidays, and Your Birthday off Generous Employee Discount on home furnishings Professional Development Opportunities Ashley Wellness Centers (location-specific) and Medical Tourism Telehealth 401(k) and Profit Sharing Life Insurance Our Core Values Honesty & Integrity Passion, Drive, Discipline Continuous Improvement/Operational Excellence Dirty Fingernail Growth Focused

Skills

MECM, Intune, Powershell, Windows, Device Management

Top Skills Details

MECM,Intune,Powershell,Windows,Device Management

Additional Skills & Qualifications

Growth Mindset

Experience Level

Intermediate Level

Job Type & Location

This is a Permanent position based out of Advance, NC.

Pay and Benefits

The pay range for this position is $75000.00 - $95000.00/yr.

Benefits We Offer

Health, Dental, Vision, Employee Assistance Program

Paid Vacation, Holidays, and Your Birthday off

Generous Employee Discount on home furnishings

Professional Development Opportunities

Ashley Wellness Centers (location-specific) and Medical Tourism

Telehealth

401(k) and Profit Sharing

Life Insurance

Workplace Type

This is a fully onsite position in Advance,NC.

Application Deadline

This position is anticipated to close on Nov 14, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.