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Manager, Software Engineering, Office of the CTO
- Red Hat (Concord, NH)
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The Office of the CTO seeks an Engineering Manager to lead and develop a world-class team delivering reliable, high-performing AI, container, linux, and hybrid cloud technologies to academic partners, research partners, and customers globally. You will help to provide strategic clarity, leadership, and support, enabling the team and the Office of the CTO to solve complex problems and drive innovative system development.
What you will do:
+ Champion a culture of excellence in execution, while actively creating pathways for your team to scout, prototype, and influence R&D and product strategy with new technologies, particularly in AI. Ensure delivery of timely, high-quality results by helping the team align with prioritized backlogs and project plans.
+ Grow your team’s engineering skills and introduce SRE practices into team operations. Go beyond traditional mentorship by removing systemic barriers, creating safe-to-fail environments for experimentation with partners, and creating visibility for R&D work with academic and industry partners and internal leadership.
+ Lead your team to continuously improve the systems and software development lifecycle, with a focus on integrating novel AI-driven tools to enhance security, quality, and engineering agility:
+ Lead the team to achieve services uptime of 99.95% and MTTR of <1hr for P0 issues.
+ Build an automation-first approach to create and maintain over 80% task coverage.
+ Ensure your team understands and applies guidelines for the ethical use of AI within the team, addressing concerns such as data privacy, bias mitigation, intellectual property, and responsible disclosure.
+ Perform all Human Resources-related managerial functions, with a specific focus on equitable and inclusive practices in hiring, compensation management, professional development, and promotion.
+ Contribute to long-term R&D and product vision through frequent communication with academic and industry partners, Red Hat technical leadership and product owners, while also empowering your team to challenge assumptions and contribute to that vision.
+ Contribute to annual budget and hiring plans.
+ Serve as an escalation point for issues. Resolve conflicts and remove obstacles.
What you will bring:
+ Bachelor's degree or equivalent professional experience in software development, systems integration, quality assurance, or related technical fields
+ Demonstrated ability to effectively lead technical teams, both as a people manager (promotions, career development, budget management, coaching) and as the ultimate owner of technical components to be delivered by the team.
+ Excellent problem solving, critical thinking, and analytical skills
+ Excellent collaboration skills, including demonstrated ability to maintain solid rapport with team members and work to high technical standards with external collaborators
+ Experience bringing SRE practices into operations teams
+ Experience injecting automation into team processes, preferably operations processes over development processes
+ Experience leading Agile and CI/CD development practices
+ Knowledge of OpenShift and Kubernetes is a big plus
+ Excellent organizational, prioritization, and time management skills
+ In-depth understanding of systems and software development and test requirements for production environment deployments
+ Identify and advocate for resources (e.g., training, licenses for new tools, dedicated time for exploration) to support the team's ongoing AI literacy and adoption.
+ Preferred but not required: experience building a cloud offering, and experience in an innovation focused organization in a deep tech capacity.
Strong preference for candidates located in the Boston, Massachusetts area.
The salary range for this position is $151,170.00 - $249,390.00. Actual offer will be based on your qualifications.
Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
About Red Hat
Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Benefits
• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
**Note:** These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email** **[email protected]** **.** **General inquiries, such as those regarding the status of a job application, will not receive a reply.
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