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Job Description

Senior Manager, Business Management (Chief of Staff) will directly support the Executive VP of Merchandising Strategy & Planning as an advisor and enabler. Will play a critically important role enabling the Inventory Leadership team to transform how we manage inventory, our largest investment as a company. This leader will help drive broad Merchandising initiatives, orchestrate internal communications, and business operations. This is a highly strategic and facilitative position that requires a combination of focus and flexibility, as well as a willingness to play an active, behind-the-scenes role. The role requires a highly resourceful individual who can manage complexity, is self-motivated, and an understanding of how to drive effective transformation at scale.

A day in the life…

+ General Business Administration: In partnership with the Finance team and Merchandising leaders you will have accountability for tracking KPIs and supporting the identification, pace and cadence of business reviews

+ Project Management: You will support and manage a diverse range of project-based initiatives and provide insight and thought leadership as needed. This includes managing complex, cross functional business initiatives. You will also support the data collection, coordination and content curation.

+ Business Measurement: You will have accountability for tracking overall goals and KPIs for Merchandising. This will include developing data and measurement standards, defining consistent measurement efforts that align to business outcomes and working with leaders to communicate progress.

+ Strategic Initiatives: Drive cross-cutting strategic initiatives and provide thought leadership. This includes identifying issues that impede business group success and provide solutions/recommendations.

+ Leadership Effectiveness: Participate as a valued member of the Merch Planning leadership team and provide input to key strategic decisions. Assess current meetings and decision-making forums and provide recommendations for increasing effectiveness and the appropriate sequence/cadence. Ensure preparation and agendas for meetings are understood so that meetings are highly productive and follow up/accountability measures are in place

+ Problem solving: Take on key business questions and drive to recommendations and execution. This includes the ability to source and collect data, analyze and interpret data, and drive to action, including the creation of materials to drive cross-functional leadership teams to make decisions.

+ Communications: Drive internal communications strategy, events, and initiatives. Work with key partners such as HR, Internal Communications, and business peers to deliver a communications plan with a heavy focus on strategic vision, priorities, change management, and employee engagement.

You own this if you have...

+ 8+ years of related experience in merchandising, executive business administration, portfolio/program management, or strategic planning

+ Demonstrated success in formulating strategy and guiding implementation

+ Strong business acumen and project management skills with understanding of merchandising

+ Effective at driving complex multi-stakeholder processes and cross-team programs to desired results while managing risk

+ Experience leading and executing large scale transformation/turnaround efforts

+ Experience leveraging data to inform and influence executive decision making

+ Ability to create effective relationships, influence, and collaborate internally and externally at all organizational levels

+ Excellent verbal, written, and interpersonal communications skills including excellent Power Point skills

+ Ability to maintains confidentiality without exception

+ Bachelor’s degree in business or related field preferred

Location:

This is a hybrid position (4 days in office) requiring the selected candidate to be located within a commutable distance of the Nordstrom corporate offices in Seattle, WA

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

+ Medical/Vision, Dental, Retirement and Paid Time Away

+ Life Insurance and Disability

+ Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom conducts background checks and considers qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s (https://careers.nordstrom.com/#/contact-us/faq) for relevant information and guidelines.

• 2022 Nordstrom, Inc

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$126,500.00 - $210,000.00 Annual

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben\_Overview\_17-19.pdf

About Us

We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!