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What you'll bring to the team

The Food & Beverage Supervisor brings energy, leadership, and flavor to our attraction’s Café and Bar experience! 🍴 They’re passionate about creating a welcoming, guest-obsessed atmosphere where every coffee, snack, and smile adds to the magic of the day. This role ensures our F&B team delivers top-tier service while maintaining high standards in cleanliness, food quality, and safety. The Supervisor keeps operations running smoothly through effective scheduling, smart inventory management, and a keen eye for visual presentation. They also take the lead during manager-on-duty shifts, supporting the daily operation across all departments to ensure every guest leaves happy and every day runs deliciously well. ✨

Qualifications & Experience

Key Responsibilities:

• Lead daily operations of our café or bar — from brewing Starbucks® coffee to serving up hot favorites like burgers and pizza.

• Manage vendor relationships, ordering, and inventory to minimize waste and stay on budget.

• Maintain top-notch cleanliness, hygiene, and food safety standards — keeping logs and records fully up to date.

• Ensure all team members meet required food handling qualifications and safety certifications.

• Monitor and exceed key metrics, including sales targets, spend per head, and guest satisfaction.

• Drive team engagement through coaching, recognition, and consistent communication.

• Create and manage staff schedules, forecasting business needs and maintaining optimal coverage.

• Empower and motivate team members to deliver outstanding, guest-obsessed service every day.

• Support other departments during manager-on-duty shifts to ensure smooth attraction-wide operations.

Education and Experience:

• High school diploma or GED required; bachelor’s degree preferred.

• Minimum of two years’ experience in the food and beverage, restaurant, or café industry.

• Proven ability to lead and inspire a team in a fast-paced hospitality or attractions environment.

• Competent in point-of-sale systems, inventory management, Microsoft Word, Excel, and Outlook.

•️ Excellent communication and leadership skills with a guest-first mindset.

• Flexible, organized, and eager to create memorable dining experiences while supporting team growth and operational success.

Benefits

• Benefits of Joining Merlin Entertainments! 🎉

• Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.

• Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!

• Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡

• Recognition Programs and Rewards: Celebrate your achievements and hard work!

• 401(k) Program: Save for the future with company matching contributions.

• Tuition Reimbursement Programs: Get support for further education and career growth.

• Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!

Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨

Pay Range

USD $18.00/Hr.

Submit a Referral (https://careers-na-merlinentertainments.icims.com/jobs/10309/f%26b-supervisor/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834381883)

At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

**Location (Country-State-City)** _US-AZ-Tempe_

**Job ID** _2025-10309_

**Employment Type** _Full-Time_

**Offer/Contract Type** _At Will (US Only)_

**Location Name** _LEGOLAND Discovery Center Arizona_