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Client Services Specialist

Job Details

Job Location

Fresno - 2674 E Clinton - Fresno, CA

Position Type

Full Time

Education Level

2 Year Degree

Salary Range

$28.00 - $28.00 Hourly

Travel Percentage

Up to 25%

Job Category

Accounting

Description

POSITION SUMMARY:

Person in this position will be responsible for the payments received for services received by clients, whether by private parties or government program assistance. Essential Job Functions include those listed below.

ESSENTIAL JOB FUNCTIONS:

+ Provide direct information and services to agency clients regarding the availability of public assistance benefits and services, i.e., federal, state, county, and private agency assistance.

+ Determine financial eligibility of clients entering any program within the agency.

+ Documentation of eligibility, collection and record keeping of all third-party benefits for clients, i.e., VA benefits, TANF, Food Stamps, Social Security Disability, Social Security Insurance, or other benefits for which a client may be eligible.

+ Obtain necessary documentation, verification and/or identification of clients as required by third party payors.

+ Scheduling necessary appointments for clients with social services, social security, state disability office, etc.

+ Responsible for informing the Regional Accountant and the Veterans Advocate as to the client's financial status.

+ Must Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation; and

+ Perform all other duties as assigned.

Qualifications

ESSENTIAL QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform the duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

+ Ability to exercise good judgment and discretion.

+ Ability to work well in a team environment.

+ Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality.

+ Professional appearance and demeanor.

+ Must be sensitive to populations served.

+ Military/Veteran preferred.

+ Must be able to successfully obtain and maintain a criminal background clearance

+ Valid drivers license and ability to obtain and maintain WestCares vehicle insurance is required; and

+ CPR Certification, First Aid Certification, and an annual Tuberculosis test.

+ As mandated by Presidential Order all employees of WestCare Foundation, Inc. and all affiliates of WestCare Foundation, Inc. will be required to be fully vaccinated against COVID-19 effective 11/1/2021. Employees that have requested a Medical or Religious Exemption, which has been approved by Human Resources will be required to test for the virus weekly.

+ During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you.

EDUCATION and/or EXPERIENCE:

+ Three (3) years experiences dealing with public assistance benefit programs or VA benefits i.e., TANF, food stamps, social security, VA pension, etc. (preferably in a non-profit organization)

+ One (1) year bookkeeping experience.

+ AA Degree in Accounting or related field is required; and

+ Graduation from an accredited four-year college with a degree in accounting or a related field is preferred.

LICENSURE/CERTIFICATION:

+ Not applicable for this position

WORKING CONDITIONS:

+ Work is primarily performed in an office or treatment setting.

+ Some outdoor activities may be required.

+ Professional appearance and demeanor.

+ Work varied shifts, including weekends and holidays.