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  • Senior IT Telecom Analyst

    Duke Energy (Charlotte, NC)



    Apply Now

    Important Application Submission Information

     

    In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Tuesday, November 18, 2025

     

    More than a career - a chance to make a difference in people's lives.

     

    Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

    Position Summary

    This position is responsible for the design, implementation, testing and documentation of complex data and carrier network solutions. This position requires a thorough understanding of ACI, TCP/IP, routing, switching, Subnetting, Routing Protocols, VPN, Wireless, firewall technologies a general understanding of VOIP. Network automation with programming and scripting are additional skills that are highly valued. The successful candidate will be a self-starter who exceeds with little supervision and works with small teams using Agile engineering principles. Specific knowledge around ACI (Application Centric Infrastructure) is a PLUS. We are seeking a candidate that has experience working with ACI and can bring that knowledge to our team.

    Responsibilities

    + Creation of network infrastructure designs, configurations, standards and documentation to effectively deliver network solutions

    + Define and document technical requirements for new capabilities, work with key suppliers to solution, build and certify ensuring compliance with all functional, operational and business objectives. Develop proposals and communicate outcomes that address business value/risk and gain partner approval

    + Collaborate closely with peer IT organizations helping to influence, guide and direct technical outcomes; ensuring mutual strategy alignment

    + Maintain accurate diagrams and configurations for all network devices.

    + Prepare engineering job packages consisting of detailed parts / equipment lists, and appropriate documentation (drawings, network diagrams, configurations, etc.).

    + Ensure cost effective design of systems with the ultimate goal of meeting business needs and providing reliable and efficient service to the customer.

    + Prepare and submit cost estimates for planned installations where required.

    + Collaborate across the IT organization to provide end-to-end solutions.

    + Procure, turn-up, and troubleshoot both private and public WAN circuits

    + Troubleshoot complexing routing designs, LAN switching environments, and firewall policy.

    + Analysis of QoS policies for various applications and VOIP.

    + Work in an Agile engineering environment on team-based projects and assignments.

    Basic/Required Qualifications

    + Associates degree

    + Minimum 5 years related work experience

    + In lieu of Associates degree(s) AND 5 year(s) related work experience listed above, High School/GED AND 7 year(s) related work experience

    Desired Qualifications

    + Experience with network capacity planning, network security principles and general network management best practices.

    + Understanding of communication technology and fundamentals.

    + Ability to work well within a team; good interpersonal relational skills

    + Effective verbal & written communication

    + Experience in coordination with multiple groups, companies, and people simultaneously

    + Demonstrated ability to work productively with little direct supervision.

    + Demonstrated organizational and time management skills

    + Ability to effectively prioritize multiple tasks

    + Willingness and ability to learn new skills

    + Adherence to Change Management practices

    + Strong interpersonal skills to support successful performance in a team environment

    + Superior working knowledge of the telecommunications systems, associated safety policies, practices, work procedures and regulatory requirements.

    + Superior inter-personal skills (listening, conflict management, approachability, negotiations) with ability and willingness to share information and transfer knowledge to others.

    + Ability to present information on technically complex subjects in an understandable manner in both oral and written form to business clients and senior management.

    + Cisco Certifications: CCNA, CCDA, CCNP, CCDP

    + Agile Certification: Kanban Management Professional, Scrum Master

    + Experience with the following network hardware/software solutions:

    + Cisco routers, switches, wireless controllers, APs, phones, ASAs, ACS, ISE, DNA, ACI and OTV

    + Palo Alto firewalls and Panorama

    + Advanced working experience with network technologies and protocols such as spanning tree, TCP/IP V4/V6, SIP, ARP, EIGRP, OSPF, BGP, DMVPN, Link Aggregation, 802.1Q trunking, HSRP/VRRP/GLBP, VSS/VSL, QoS, Multicast, 802.11a/b/g/n/ac, IPsec, RADIUS/TACACS+, Cisco ASRs/Cisco Nexus/Cisco IOS, HTTP/s, MPLS, IKEv2, IPv6, Route-maps, SNMP, ACL, Palo Alto Firewalls, Opengear Terminal Servers and Syslog

    + Datacenter experience with technologies like ACI and OTV around design, implementation, & support

    + Experience in leading key network projects, representing the organization and working closely with Product Owners, Operations, Business Units, Suppliers, and Peer Organizations

    + Experience with designing communications solutions for SCADA systems

    + Ability to design repeatable, reliable, and scalable solutions with fault tolerance, performance tuning, monitoring systems, statistics/metrics collection, and disaster recovery

    + Experience with Python, shell scripts, RESTful APIs, EEM Scripting, JSON/XML, Ansible automation is a plus

    + Experience navigating process-oriented workflows, understanding many different internal business partner requirements and building good working relationships.

    Working Conditions

    + Hybrid Mobility Classification – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a reasonable daily commute to a Duke Energy facility.

    + Location: Charlotte NC, Cincinnati Ohio, Raleigh NC, St. Petersburg Fl.

    + Up to 5% travel

    #LI-ZM1

    #LI-Hybrid

    Travel Requirements

    5-15%

     

    Relocation Assistance Provided (as applicable) No

     

    Represented/Union Position No

     

    Visa Sponsored Position No Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

     

    Privacy (https://www.duke-energy.com/legal/privacy)

     

    Do Not Sell My Personal Information (CA)

     

    Terms of Use (https://www.duke-energy.com/legal/terms-of-use)

     

    Accessibility

    Current Duke Energy Employees

    Current employees should utilize the internal career page (https://www.myworkday.com/dukeenergy/d/task/1422$5774.htmld) to apply for available job postings

    Job Alerts

    Learn how to set up job alerts here. (https://www.duke-energy.com/-/media/pdfs/our-company/careers/setting-up-job-alerts.pdf?la=en&rev=6962070124bd4580b5b0857fe0664750)

    Future Interest

    Stay connected with Duke Energy by joining our Talent Community (https://dukeenergy.yello.co/app/collect/form/f15mIPNJAHZZmX5jGnRy1Q) . Share your information and take the first step towards a brighter future with us!

    My Applications

    Check on the status of your application on your Candidate Home (https://dukeenergy.wd1.myworkdayjobs.com/en-US/Search/userHome) page.

     

    Need Assistance?

     

    View a step-by-step application guide (https://www.duke-energy.com/-/media/pdfs/our-company/202704-ext-job-postiing-application-job-aid.pdf?la=en&rev=ef1520f25bbd47dcbdba4a0dbda6db8d) for assistance in completing the process. Contact our team ([email protected]?subject=Duke%20Energy%20External%20Career%20Site) for questions on our hiring process.

    Diversity & Inclusion

    Read about our commitment (https://www.duke-energy.com/our-company/about-us/diversity) to supporting a diverse and inclusive workforce.

     

    About Duke Energy (https://www.duke-energy.com/our-company/about-us)

     

    Terms of Use

     

    Brighter opportunities. Brighter futures. Duke Energy values ideas that come from a diverse and inclusive workforce, and we’re dedicated to providing a work environment where all people are valued, respected and able to reach their full potential. Duke Energy is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, childbirth or related medical conditions, including but not limited to lactation, religion, national origin, ancestry, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status. Duke Energy complies with all applicable state, federal and local laws, regulations and ordinances prohibiting discrimination.

     

    Privacy (https://www.duke-energy.com/legal/privacy)

     

    California Consumer Privacy Statement

     

    Duke Energy Notice to Employees: Government Contractor Whistleblower Protections (https://www.duke-energy.com/\_/media/PDFs/external/2023-DE-Whistleblower-Notice.pdf)

     

    Do Not Sell or Share My Personal Information (CA)

     

    Terms of Use (https://www.duke-energy.com/legal/terms-of-use)

     

    Accessibility

     


    Apply Now



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