"Alerted.org

Employee Relations Manager

Location

North Carolina

City

Greensboro

Role Type

Permanent

WHO WE ARE

ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.

ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.

We are not afraid to seize opportunities and make things happen – both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.

What You Will Do

- JOB SUMMARY

Partnering with senior business stakeholders and People and Culture (P&C) teams to develop and implement Employee Relations (ER) best practices and programs. Managing employee relations concerns, advising and coaching people leaders and facilitating employee relations interventions as necessary. Investigating and resolving complex or critical employee relations issues in a timely and effective manner. Collating and analyzing employee feedback across all levels on a regular basis and revising people programs and policies to generate more positive outcomes. Participating in and/or leading projects focused on continuous improvement.

- WHAT YOU WILL DO

_(This list is not exhaustive and may be supplemented as necessary by ITG)_

Designated point of contact (POC) for all outside governances & agencies (e.g., EEOC, DOL) as it relates to employee relations and compliance matters.

Partner with internal and external counsel to find appropriate legal resolution.

Analyze risk and exposure on potential legal matters; if applicable determine and recommend settlement amounts.

Manage Redundancy & Voluntary Separation (VSO) processes

Manage ER processes and procedures to enable effective management, conflict resolution, and problem solving.

Conducting, overseeing and/or otherwise assisting with employee relation issues to manage employee concerns and grievances and to identify and implement appropriate employee action and accountability practices.

Identifying a fair and inclusive process appropriate for employee concerns or grievances including overseeing employee fact-finding and ensuring adherence to ER policies and practices.

Providing strategic support, thought partnership, and coaching to all levels of the organization.

Staying attuned to organizational and operational changes across the organization to identify potential ER risks and develop plans to address proactively.

Providing guidance and coaching to managers of all levels to address employee behavior and performance.

Providing guidance and assisting with the development and delivery of appropriate performance feedback or action plans including corrective/disciplinary actions.

Overseeing the use of effective documentation techniques and maintaining accurate, confidential records regarding all reported matters and fact-finding documentation.

Interpreting and applying understanding of P&C policies and practices, employment law, and other regulations to provide guidance or clarification for ER matters.

Maintaining the highest level of integrity when managing ER issues and managing reported matters.

Oversee Performance Improvement Plans and guide People Leaders through the process and make recommendations on further action, including terminations.

Manage the implementation of a comprehensive ER program for the organization.

Interpret and communicate regulations, policies, and procedures, as well as applicable federal/state employment laws.

Collating and analyzing employee feedback across all levels on a regular and consistent basis.

Support and advise in the application of disciplinary and performance management procedures.

Investigate disciplinary actions, interviewing witnesses, and reviewing pertinent materials.

Conducts exit interviews, summarizes findings, and discusses trends and concerns with senior management.

Develops and implements programs to enhance employee engagement, retention, and productivity.

Support the delivery of training programs to enable a performance-based culture.

Performs other job-related duties as assigned.

Qualifications

- REQUIRED MINIMUM QUALIFICATIONS:

Education and Experience:

+ Bachelor’s Degree in Human Resources, Business Administration, or related field of study

+ 7-10+ years related work experience, to include, but is not limited to:

+ Advanced Employee Relations

+ Labor Relations – including grievance process & contract negotiations

+ Extensive Employment Law knowledge

+ Risk analysis

+ Must be 21 years of age or older.

Knowledge of:

+ General Human Resources policies and procedures;

+ Employment/labor laws;

+ Intermediate to Advanced proficiency with Microsoft Office (Outlook, Word, Excel, & PowerPoint) and Microsoft Teams

Skilled in:

+ Verbal and written communication

+ Attention to detail

+ Problem/situation analysis

+ Effective time and task management

+ Multitasking capabilities

+ Flexibility and adaptability

Ability to:

+ Travel domestically as needed

+ Maintain confidentiality of information and issues

+ Communicate to a broad and diverse audience

+ Maintain effective working relationships

+ Demonstrate critical thinking

+ Work with diverse populations and varying education levels

+ Prioritize assignments, workload, and manage time accordingly

- PREFERRED QUALIFICATIONS:

+ License / Certifications:

+ SHRM-CP or PHR

Work Environment and Physical Demand

+ Requires light physical effort. Occasionally lifts or moves objects up to 10 lbs.

+ Walks, sits, or stands for extended periods.

+ Requires prolonged machine operation including vehicle, computer, and keyboard equipment.

+ Use of manual dexterity and fine motor skills

+ Exposure to uncomfortable work environment due to extreme temperature, noise level, and other conditions including second-hand smoke and/or vape

+ Work a fluctuating work schedule

_This job description is intended to be generic in nature and describe the essential functions of the job. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position._

What We Offer

• Competitive benefits package that includes medical/dental/vision/life insurance/disability plans

• Dollar for dollar 401k match up to 6% and 5% annual company contribution

• 15 Company-paid holidays

• Generous paid time off

• Employee recognition and discount programs

• Education assistance

• Employee referral bonus program

• Hybrid workplace – remote / in office

• Summer hours

• Casual dress policy Monday through Friday

Applicant Information

This job description describes the essential functions of the job at the time the job description was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.

**ITG Brands and ITG Cigars provides equal employment opportunities.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at [email protected] .

SHARE THIS JOB

The posting for the position for which you are applying highlights key aspects of the position only. It is not a complete description of the position.

All candidates must consent to an independent investigation of their background, references, past employment, education, criminal record, and drug screening. Results of such background checks will be reviewed on a case-by-case basis, giving consideration to the nature of the information reported and its relevance to the specific job being sought before a decision is made using this information.

ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us [email protected] (Talen%74Acquisition%40%69t%67b%72ands.%63om) .

We collect personal information from you in connection with your application for employment with ITG Brands or ITG Cigars. For more information, please see ourPrivacy Policy (https://www.itgbrands.com/privacy-policy/) . If you are a job applicant from California, additional information can be found on ourCalifornia Applicant Privacy Notice (https://www.itgbrands.com/ca-applicant-privacy-notice/) . If you have questions, contact us [email protected] (priv%61%63y@i%74gb%72ands.co%6D) .