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ESSENTIAL DUTIES AND RESPONSIBILITIES

The Portfolio Manager is a member of the management team that will manage approximately 700 residential units encompassing LIHTC units and Senior Housing/Assisted Living facilities. They are responsible for the oversight of the physical maintenance, compliance, and financial programs of their assigned RB real estate portfolio. The Portfolio Manager ensures HQS/Section 8 standards are met to minimize failure of inspections. Specific responsibilities include:

• Perform monthly and quarterly budget review for submission to Director of Property Management.

• Oversee maintenance contract review and execution for portfolio.

• Ensure the timely completion and execution of annual recertifications and lease renewals for portfolio

• Ensures that vacancies are ready for rent-up within a 30-day window.

• Prepares capital request documents and Payscan invoices less than $5,000.00.

• Ensures that buildings are operating within prescribed budgets.

• Conducts monthly review of compliance violations report, to Identify operating and maintenance issues proactively and ensure all violations are cleared in a timely manner.

• Conducts annual on-site walkthroughs of all properties in portfolio.

• Establishes good relationships and consistent tenant/landlord engagement across the portfolio.

• Maintains open communication with senior management, fellow Portfolio Managers, and Compliance and Collections teams.

• Ensures staffing patterns are complete at all times in coordination with Administration/Human Resources.

• Finalizes documents for hiring new staff and terminations. Gives input to Operations team for hiring and terminations.

• Use Paycom to ensure accuracy and timely completion of timesheets. Updates Paycom to reflect changes in portfolio.

• On call 24 hours for emergencies.

• Ensures all appropriate communications to tenants and staff are posted in buildings during emergencies and service disruptions.

• Leads, coaches, and supports Property Managers, Assistant Property Managers, and Maintenance Supervisors by setting expectations, monitoring performance, and ensuring compliance with company policies and standards.

• Other duties as assigned.

Occupancy Coordination

• Enforce full occupancy at all 202 Buildings.

• Supervise all new applicants with related paperwork and processes during their initial application period and ensure their application and verifications meet HUD standards.

• Supervise move-out procedures and ensure PMs are following procedures to successfully close out a resident account.

• Ensure PM is meeting monthly receivables and reporting legal updates in a timely manner.

Compliance Coordination

• Ensure all tenant information is accurate in the physical file, Yardi, and all required resources.

• Complete and/or oversee monthly HUD regulations:

• Perform monthly vouchering.

• TRACS monitoring.

• Monthly EIV reports.

• AFHMP compliance.

• Cure monthly discrepancies.

• Supervise and audit PM team to ensure properties are MOR prepared at all times.

• Oversee all audit requests, assist, and answer all findings in a timely fashion.

Maintenance Coordination

• Work alongside maintenance team and PMs to ensure building inspections and preventive maintenance are performed to ensure buildings are always REAC READY.

• Collect and oversee monthly maintenance reports in Yardi.

• Collect and approve all contractor bids and oversee maintenance projects.

• Ensure the maintenance team and PMs are curing and answering any/all violations in a timely manner.

• Work alongside code compliance for current and upcoming local laws and ensure properties meet government standards at all times.

• Accompany auditors during inspection periods to ensure building compliance.

COMPETENCIES

• 5+ years of experience in Property Management or Housing, 2+ years in supervisory role (Preferred).

• Experience supervising 5 or more employees

• Affordable housing management experience (Preferred.)

• Bilingual (Spanish/English) strongly preferred.

• Excellent oral and written communication and interpersonal skills, including demonstrated ability to work well with varying levels of staff members.

• Experience with Yardi.

• Certifications – LIHTC Certification, Certified Housing Assistant Manager.

• Detail-oriented & Organized.

• Ability to successfully manage multiple professional relationships.

EDUCATION and EXPERIENCE

Bachelor’s degree preferred. High School Diploma required.

Any combination equivalent to education and experience that provides the required knowledge and skills may be considered qualifying.

Qualifications

EQUAL EMPLOYMENT OPPORTUNITY (EEO)/AFFIRMATIVE ACTION POLICY STATEMENT

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.