• Datacenter Systems and Design Program Manager

    Securitas Security Services USA, Inc. (Charlotte, NC)


    **Position:** Data Center Systems and Design Program Manager

    **Reports** **To:** Director Security & Safety Operations

    **Location:** United States, VA (Ashburn, Sterling) or TX (Plano, Richardson)

    **FLSA:** Exempt

    **Salary:** $110,000 - $130,000

    SUMMARY

    The Data Center Systems and Design Program Manager (DC-SDPM) is a professional who specializes in designing and implementing security systems and measures for our client’s global datacenter and managing the program. To accomplish this, they engage in the day-to-day project efforts, is responsible for the key project teams and dependency partners to deliver the security solution.

     

    The DC-SDPM must be capable of working on their own initiative to provide risk-based services for the deployment of datacenter security solutions and connected devices for our client. Building and maintaining strong relationships with clients, ensuring their satisfaction and trust.

     

    Clients’ needs are rapidly changing in this dynamic work environment, and it is essential the DC-SDPM maintains a flexible, logical, open minded, and adaptive approach. By combining your skills, creativity and customer focus you will support and ensure competitive technical solutions are deployed in line with our global standards and in the process deliver a world class service.

    ESSENTIAL** **FUNCTIONS

    Project Intake:

    + Defineprojectscope,objectives,deliverables,andschedule.

    + Developadetailedprojectplan,includingtimelines,milestones,andresourcerequirements.

    + Identifyrisksandestablishriskmanagementstrategiestomitigatepotentialissues.

    + Evaluatelocalpartnercapabilities.

    + Providecostestimatesfornewprojectplanning(ProjectExpenditureRequestInput).

    + Providerisk-basedconsultingservicesforallprojects.

    + Usingall availableresources,undertakesecurityriskassessmenttoidentifyvulnerabilityandthreatpriorto deciding on appropriate mitigation.

    + Tenderall securityrequirementpackages andprovideevaluatedresults backtostakeholders with recommendations, ensuring best value for the customer always.

    Program Leadership & Strategy

    + Lead thesecuritysystemsanddesignprogram,definingstrategy, governance,anddeliveryframeworks.

    + Developamulti-yearroadmapforsecuritytechnology deployment andlifecyclemanagement.

    + Translateorganizationalsecuritygoalsintoactionabledesign andimplementation plans.

    + Collaboratewithinternalpartners(DataCenterEngineering,Construction,IT,Operations,andCompliance) to align security initiatives with business priorities.

    + Providevisibilityintoprogramprogress,risks,andoutcomesthroughexecutivereportingandperformance metrics.

    Project participation:

    + TheDC-SDPMshouldbe partofalltheprojectcallsand havea dedicated securitytouchbasecall weekly.

    + TheDC-SDPMshouldhaveanactivetrackerintheirSmartsheetprojectorprojectSharePointonopen security or dependency trade issues/deliverables.

    + Whennotavailable,theconsultantshouldensurethesecurityintegratorcanattendforsecurity representation.

    + Ensureallmeetingminutes/actionitemsareissuedwithinonebusinessdayfollowingmeetingclosure.

    + EnsurecompliancewithGlobalSecurityDesignRequirements(GSDR),GeneralDataProtectionRegulation Laws, Client’s standards, processes, cost, and quality is maintained throughout.

    + Buildingandmaintainingstrongrelationshipswithclients,ensuringtheirsatisfactionandtrust.

    + As the DC-SDPM for physical security ensure you maintain currency (working practices, risk, threat, regulatory,standards,technology)toensureyoucandelivertheessentialskillsrequiredbyyourrole.

    + Retain full accountability of all assigned projects from inception to completion, providing appropriate handover,necessarysupportandguidancetotheprojectmanagerandotherteammemberswhenrequired. This will include assessment of all changes/variations from the original requirements to ensure they are in accordance with the client's requirements and represent the best value.

    + Supportwith auditsas instructed.

    Communication:

    + Establishcommunication channels(Teams, Emails,Meetings)toensureeffective informationflowamong project stakeholders.

    + Maintainaccurate,uptodatetrackers/reportingtoolsandprovideDaily,Weekly,Monthlyreportingmetrics demonstrating your activity, value, and impact.

    + Addressstakeholderconcernsand manageexpectationstomaintainstakeholderengagementand satisfaction.

    + Maintain communication cadence in accordance with Client’s expectations, process, and requirements. This willincludeallcommunicationsmediums(photos,reports,meeting minutes,projectupdates,trackers,email, presentations) and at all stages of our delivery (e.g., from concept pre-requirements, stakeholder reviews through to project close out).

    + Delegatedutieswhen outofoffice toensuretasksare beingmaintainedand completed.

    + Sharebestpractices,collaboratewithcolleagues&peersacrossaworldwideorganization.

    + Design:

    + TheDC-SDPMwillensurethedesignpartnerisdevelopingsecuritydesigninaccordancewithclient’s physical security design requirements.

    + Anyalterationtostandardswillbeflaggedtotheclientandanexceptionwillbesubmittedbythe consultant.

    + TheDC-SDPMwillprovidedesign updatesweeklytotheproject teamonstatus/delivery.

    + TheDC-SDPMwillscheduleapageturnofthesecurityfinaldesignwiththestakeholderstorunthrough and sign off across the board.

    + TheDC-SDPMwillensurethatthedesignisdistributedtodependencytrades andincorporatedintothe overall project plan.

    + TheDC-SDPMwillvetthedoorhardwarescheduletofunctionalitywithoursecuritydesignapproach.

    + TheDC-SDPMwillvettheemergencyegressplantoverify functionalitywithoursecuritydesignplan.

    + Contribute,develop,and provideguidanceontheGlobalSecurityDesign Requirements(GSDR)policyand continual improvement of the specific regional standards, processes and supporting documentation.

    + Contributetothedevelopmentand continualimprovement ofthe specificstandards,processesand supporting documentation.Ensure allprocessesareoptimizedandcontinually alignedto the client requirements.

    Program Management:

    + Fostera positiveteamcultureandresolveconflictsorissuesthatmayariseduringprojectexecution.

    + Aprojectplanmustbecreatedfor everyprojectsmallorlarge.

    + Thisincludesensuringthattheschedule areup-todatewith-in at leastthelast twoweeks.

    + Arepository mustbeconnectedtothe largeprojectplans,and small(whereapplicableon small)

    + TheDC-SDPMwillensureallprojectissues, risks,gaps,exceptionaredocumentedintheSmartsheetraid log as soon as the issues is defined.

    + Identifypotentialrisksanduncertaintiesthatmayimpactprojectobjectivesoroutcomes.

    + Assessthelikelihoodandimpactofrisksanddevelopriskresponsestrategiestominimizetheir effects.

    + Monitorrisktriggersandimplementcontingencyplans as necessaryto mitigateoraddressemerging risks.

    + TheDC-SDPMwillescalatesiteissueswhichimpactsecurity/schedule/costtotheclientwith-in24 hours of discovery, unless critical which should prompt immediate comms and a call.

    Delivery:

    + The DC-SDPM will pull in the following partners 6-8 weeks in advance of practical completion to align on plan/scheduleGSAM(Access Management)-Developthesiteaccess levels andassignmenttoemployee's and staff GSDS Systems (System Techs) - Device Programming

    + Pre-CommissioningPreparation:

    + Verifythesite's security plan,designspecifications,andinstallationdocumentationiscompletedto standards and requirements.

    + Coordinatewiththeprojectteam,securitypersonnel,andrelevantstakeholders toschedulecommissioning activities and ensure access to necessary locations.

    Physical Inspection:

    + Conductathoroughinspectionof all physicalsecuritycomponents,includingcameras,accesscontrol systems, intrusion detection sensors, and perimeter barriers.

    + Verifythatallhardwareisinstalledcorrectly,securelymounted,andproperlyalignedtoprovideoptimal coverage and functionality.

    + FunctionalTesting:

    + Witness-Testeachsecuritysystemindividuallytoensureproperfunctionalityandperformance.

    + Witness-Testaccesscontrolsystemsbyscanningcredentials(e.g.accesscards,biometrics)andverifying that access permissions are correctly enforced.

    + Witness-Testsurveillancecamerasbycheckinglivevideo feeds, PTZcontrols,motiondetection,and recording functionality.

    + Witness-Testintrusiondetectionsensors bytriggeringalarmsandverifyingthatalerts aregeneratedand received as expected.

    + IntegrationTesting:

    + Testtheintegrationbetweendifferentsecuritysystemstoensureseamlessoperationandinteroperability.

    + Verifythataccesscontrolsystemsareintegrated withsurveillance camerasforvideoverification ofaccess events.

    + Testintegrationbetweenintrusiondetectionsensorsandalarmsystemstotriggerimmediatealertsand response actions.

    + NetworkConnectivity andCommunicationTesting:

    + Verifynetworkconnectivityforallsecuritydevices toensuretheycancommunicatewitheachotherandwith central monitoring stations.

    + VerifythatIPaddresses,subnetmasks,gateways,andDNSsettingsareconfiguredcorrectlyforeachdevice.

    + HaveGNSconductbandwidthtestingtoensurethatnetworkbandwidthis sufficienttosupportvideo streaming and data transmission from surveillance cameras and other security devices.

    Environmental and Power Testing:

    + Witness-Testenvironmentalmonitoringsystems,suchas temperaturesensors,toensuretheycandetectand respond to environmental threats.

    + Verify thatpowerbackup systems,suchasUPSunitsandbackupgenerators,areoperationalandcapableof providing uninterrupted power in case of outages.

    + AlarmandNotificationTesting:

    + Verify with GSOC and GSDS alarm notification system configuration and GSOC visibility is completed to ensurethatalertsaredeliveredpromptlytodesignatedrecipients viaemail,SMS, orothercommunication channels.

    + Verifythatalarmsignalsarereceivedandacknowledgedbycentral monitoringstations andsecurity personnel.

    + DocumentationandTraining:

    + Documenttheresultsofcommissioning tests,includinganyissuesordiscrepanciesidentified,andrecord corrective actions taken.

    + Whereapplicable(turnstilescontroller,intercomsystemsetc.)Verifythelocaltechhasprovidedtrainingto reception & security personnel on the operations.

    + Whereapplicable(turnstiles controller,intercomsystemsetc.)Verifythelocaltechhasprovidedrelevant troubleshooting documentation to the GSDS systems team...