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Financial Aid Advisor

POSITION DETAILS

The Borough of Manhattan Community College (BMCC) is a vibrant, pluralistic learning community committed to students' intellectual and personal growth. The College bridges the economic and educational opportunity gap for students, more than half of whom are the first in their families to attend college. Working to strengthen a culture of care inside and outside the classroom, we share a passion for learning with students from around the world. Strategically located in downtown Manhattan, the College is in close proximity to the artistic communities of Tribeca and SoHo, the dynamic downtown financial district, and the center of New York City government at City Hall. BMCC prides itself on the diversity of our students. We are an inclusive community that promotes an atmosphere of mutual respect for each member's ethnicity, gender, age, disability, religion, political preference, sexual orientation, gender identity, and national origin, among other personal characteristics. BMCC's motto speaks to this shared sense of purpose and possibility: Start Here, Go Anywhere. We strive to increase degree completion, successful transfer, career achievement, and service and leadership within our community, New York City, and beyond.

Reporting to the Financial Aid Director or designee, at Borough of Manhattan Community College the successful candidate will be responsible for the CUNY Title Overview as listed below and additional duties which include but are not limited to:

•Maintain a financial aid applicant caseload; interview and evaluate situations utilizing some professional judgment.

•Determine student eligibility for the Federal Direct Subsidized Loan, Federal Direct Unsubsidized Loan, Federal PLUS Loan, and Alternative/Private Loans. Counsels borrowers regarding loan obligations, repayment plans and the possible consequences of loan default.

•Consult with various college offices and external agencies to resolve related processing and payment issues.

•Assist in the development and coordination of financial aid in-person and online services.

•Represent the Financial Aid Office on various college and University committees as needed.

•Assist the Director and Associate Directors with special projects.

•Provide office coverage on evening and weekend rotations.

•Participate in campus-wide retention and persistence outreach and activities.

•Provide assistance with major college-wide events such as commencement, orientation, registration, and honors convocation.

QUALIFICATIONS

MINIMUM QUALIFICATIONS

+ Bachelor's Degree required.

PREFERRED QUALIFICATIONS

+ A minimum of one-year relevant experience in a financial aid or student services environment highly preferred.

+ Excellent written and verbal communication and interpersonal skills

+ Demonstrated commitment to providing quality student service in a diverse, urban college environment.

+ Knowledge of federal and state financial aid regulations preferred and the ability to interpret and apply laws, policies, and procedures.

+ Demonstrated ability to work autonomously with multiple priorities and deadlines.

+ Proficient knowledge of MS Office Products such as Word, Excel, and Power Point

+ • Knowledge of PeopleSoft/Oracle information systems in a higher education or government environment preferred.

+ Financial aid counseling familiarity preferred.

+ Ability to work independently and under general supervision to provide courteous and accurate customer service to all students, visitors, and campus community.

CUNY TITLE OVERVIEW

Counsels applicants and students on eligibility for financial aid programs, assisting them in the application process.

- Verifies eligibility for Federal and State financial aid programs including grants, scholarships, and guaranteed student loans

- Performs application intake, evaluation, processing and awarding

- Assists in the production of Financial Aid online, print material, and websites

- Advises students on good academic standing requirements and the appeal process; reviews appeals for dependency overrides and budget adjustments

- Conducts group workshops and represents the financial aid office at various on- and off- campus events

- Serves as a liaison between the college office and Direct Loan Providers

- Performs other related duties as assigned.

CUNY TITLE

Assistant to HEO

FLSA

Non-exempt

COMPENSATION AND BENEFITS

Salary range is $54,725 - $63,003; Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

For full consideration, submit a cover letter and resume online via CUNY's web-based job system, addressing how your experience and credentials fulfill the responsibilities and qualifications outlined. The direct link to the job opening from external sources is:

https://hrsa.cunyfirst.cuny.edu/psc/erecruit/EMPLOYEE/HRMSCG/c/HRS\_HRAM\_FL.HRS\_CG\_SEARCH\_FL.GBL?Page=HRS\_APP\_JBPST\_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=31371&PostingSeq=1

Current CUNY employees must apply through CUNYfirst Employee Self Service using your login credentials. After you login to CUNYfirst, navigate to job openings by following the path from the Main Menu: Employee Self Service–>Careers

CLOSING DATE

December 2, 2025

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

31371

Location

Borough of Manhattan CC