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Mail Services Manager

Job ID

246552

Posted

05-Nov-2025

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Customer Service

Location(s)

Los Angeles - California - United States of America, Los Gatos - California - United States of America

About the Role:

As a CBRE Mail Services Manager, you will be responsible for the oversight of all aspects of the mailroom operations for

all locations.

This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor.

What You’ll Do:

+ Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance

+ evaluations and coaching. Oversee the recruiting and hiring of new employees.

+ Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff.

+ Set and track staff and department deadlines. Mentor and coach as needed.

+ Ensures that mailroom savings goals are met and adhere to approved budgets.

+ Develops operating plans and cost estimates for personnel, equipment, vehicles, services, and supplies.

+ Develops short- and long-range plans to upgrade automation, technology and equipment and maintain state-of-the-art operations.

+ Develops training methods for efficient and safe use of equipment and vehicles.

+ Acts as liaison with business leaders, department managers and other internal and external clients to forecast

+ workload demand, project deliverables and resolve any conflicting priorities.

+ Lead by example and model behaviors that are consistent with CBRE RISE values. Guide team through the

+ application of basic knowledge of practices and procedures. Work to build consensus.

+ Apply knowledge of own discipline and how own discipline integrates with others to achieve team and

+ departmental objectives.

+ Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident

+ in existing systems and processes

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

What You’ll Need:

+ Bachelor's Degree preferred with 1-3 years of relevant experience. In lieu of a degree, a combination of

+ experience and education will be considered.

+ Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising,

+ and rewarding performance and retention preferred.

+ Ability to guide the exchange of sensitive, complicated, and difficult information. Convey performance

+ expectations and handle problems.

+ In-depth understanding of a range of processes, procedures, systems, and concepts within own job function and

+ basic knowledge of related job functions required.

+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

+ Advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as

+ percentages, discounts, and commissions. Conducts advanced financial analysis.

+ Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several

+ options in situations. Requires advanced analytical and quantitative skills.

+ Extensive organizational skills with a strong inquisitive mindset

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

• CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Mail Services Manager position is $60.00 per hour and the maximum salary for the Mail Services Manager position is $67.00 per hour. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)