"Alerted.org

Site Coordinator

Position Profile

Accountable for daily operations of a solo-person site. Responsible for performing contracted office services including, but not limited to: copy services, courier services, managed print services, hospitality, imaging, and mail services.

Job Duties and Responsibilities

• Responsible for daily operations of a mail room, copy center, or scanning facility

• Operate office equipment such as PC, copiers, multifunction devices, imaging and mail equipment

• May be responsible for: courier services, reception services, switchboard operations, shipping & receiving, delivering and processing mail

• Handle formal contact with the customer on a daily basis

• Implement and manage Ricoh Service Excellence Programs effectively

• Operate required equipment/software efficiently to achieve service level agreements

• Achieve profitability by effectively utilizing company materials and supplies

• Maintain daily routine functions including creating/completing work orders, contractor monitoring, inspections, reporting facility-related issues, and providing support as required

• Interact with contracted vendors, facility management, and occupants as needed

• Manage office supply inventory and re-ordering

• Coordinate conference rooms and manage A/V equipment resources

• Maintain positive internal working relationships through professional communication

• Collect and provide data to leadership and customers; may include completing monthly reports

• Ensure financial responsibilities are met

• Perform other duties as assigned

Qualifications (Education, Experience, and Certifications)

• High school diploma or GED required

• 1+ years of experience in a related field (B2B and/or technical)

• Minimum 1 year of customer-facing work experience

• Demonstrated knowledge and understanding of technology

Knowledge, Skills, and Abilities

• Tactical thought processing

• Ability to present to small groups

• Moderate problem-solving skills

• Basic customer service skills

• Basic technical aptitude

• Basic written and verbal communication skills

Working Conditions, Mental and Physical Demands

• Typical office environment with adequate lighting, ventilation, and normal temperature/noise levels

• Work assignments are diversified; ability to interpret, comprehend, and apply complex material and instructions

• Some physical effort required: walking, standing, bending, reaching, lifting or carrying objects up to 50 lbs

• Moderate dexterity required for regular use of tools and equipment (calculator, keyboard, hand tools, eye/hand coordination)

_The above statements describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job._

Come Create at Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.

Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest in Yourself:

At Ricoh, you can:

+ Choose from a broad selection of medical, dental, life, and disability insurance options.

+ Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.

+ Augment your education with team member tuition assistance programs.

+ Enjoy paid vacation time and paid holidays annually

+ Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.