"Alerted.org

Our client, a leading organization in the legal support industry, is seeking a dedicated and proactive Client Specialist to join their team. As a Client Specialist, you will be an essential part of the support team, working closely with clients to resolve various requests and issues efficiently. The ideal candidate will demonstrate excellent communication skills, problem-solving abilities, and a customer-focused mindset, which will enable you to thrive in this dynamic environment.

**Job Title:** Client Specialist

**Location:** Santa Ana, CA

Pay Range: $22/hr

**Shift:** Monday – Friday 9am to 5pm West Coast Time

What's the Job?

+ Work closely with clients to resolve issues related to fee approvals, radiology breakdown fee approvals, and obtaining additional information from records custodians.

+ Handle filed and unfiled objections, ensuring timely and accurate responses.

+ Provide status updates via email to clients based on their inquiries and requests.

+ Collaborate with internal teams to ensure client requests are processed efficiently and accurately.

+ Maintain detailed records of client interactions and resolutions to support ongoing service excellence.

What's Needed?

+ Minimum of 100,000 credential points or equivalent experience.

+ Strong communication and interpersonal skills.

+ Ability to manage multiple tasks and prioritize effectively.

+ Detail-oriented with excellent organizational skills.

+ Proficiency in email communication and basic administrative tasks.

What's in it for me?

+ Opportunity to work with a reputable organization in a supportive environment.

+ Potential for professional growth and development.

+ Engage in meaningful work that makes a difference for clients and the organization.

+ Supportive team culture that values diversity and inclusion.

+ Flexible part-time or full-time options to fit your lifestyle.

Upon completion of waiting period associates are eligible for:

+ Medical and Prescription Drug Plans

+ Dental Plan

+ Supplemental Life Insurance

+ Short Term Disability Insurance

+ 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.