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Position Title:Administrative Assistant I

Job Group:Professional & Scientific

Required Minimum Qualifications:High School diploma or equivalent

Preferred Qualifications:Experience providing administrative support to a variety of stakeholders while delivering exceptional customer service

Proficient in organizing events, managing calendars, and handling purchasing operations

Demonstrated proficiency in email communication, Microsoft Office Suite, and various technology tools

Experienced in managing and safeguarding sensitive data in compliance with company policies and regulatory standards

Proven ability to multitask effectively, solve problems, and adapt quickly to new processes and technologies

Job Description:

Summary

Ivy Graduate Programs

The Ivy College of Business Graduate Programs Office at Iowa State University is seeking an Administrative Assistant I. This position will provide administrative support in a multi-function, high traffic office serving graduate students, staff, faculty and guests. We also regularly interact with prospective students, alumni and other visitors to the College.

This position supports the Administrative Assistant II and the greater Graduate Programs divisions. Our team supports graduate students with recruitment, admissions, advising, and career services functions. The position requires strong organizational skills, attention to detail, problem solving, and ability to manage multiple events and activities simultaneously. We strive to provide a welcoming environment that is focused on teamwork and student success.

The Administrative Assistant I will have daily interaction with office-related technology, filing/scanning, Outlook email, telephone, and in-person requests. The position will require the ability to independently execute assigned tasks and understand the complexities of our team and evolution of our programs. It is important that the role follows direction, organize and prioritize tasks, as well as pay close attention to detail. Emphasis is placed on providing excellent service to our students, staff/faculty, and guests.

Example of Duties• Conducts basic research, gathers data, and prepares reports.• Arranges calls and schedules meetings.• Assists with making basic travel reservations and itineraries.• Participates in regularly scheduled team meetings.• Types correspondence, reports, or other documents.• Edits documents for grammar, spelling, and punctuation errors.

• Assists with application processing and admissions communication.

Level Guidelines • Entry level position acquiring job skills and learning standard operating procedures and policies to complete tasks• Works under relatively close supervision and receives guidance on new work assignments• Works on assignments which are routine in nature requiring limited judgment• Refers difficult or less routine issues to supervisor or higher-level staff for assistance• May provide guidance to students

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

The Ivy College of Business at Iowa State University, established in 1984, furthers Iowa State University’s land-grant ideals by training students to be knowledgeable and ethical communicators, leaders, collaborators, and problem solvers through impactful research, innovative teaching, and community engagement.

With the largest undergraduate business program in the state of Iowa and nationally ranked graduate programs, the Ivy College of Business is home to over 5000 students with a strong growth trajectory. We pride ourselves on our high ethical standards and our drive to promote an environment where all individuals may succeed academically, professionally, and personally. Each member of our community is committed to the college’s mission to link theory with practice for tomorrow’s business leaders.

The college offers undergraduate, graduate, and Ph.D. programs and is accredited by the Association to Advance Collegiate Schools of Business (AACSB International). Less than five percent of business schools worldwide receive this accreditation.

Appointment Type:Regular

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS805

Application Instructions:To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485. Why Choose ISU? Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as: • Retirement benefits including defined benefit and defined contribution plans • Generous vacation, holiday and sick time and leave plans • Onsite childcare (Ames, Iowa) • Life insurance and long-term disability • Flexible Spending Accounts • Various voluntary benefits and discounts • Employee Assistance Program • Wellbeing program • Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

Original Posting Date: November 11, 2025

Posting Close Date:November 18, 2025

Job Requisition Number:R18107

By focusing on the future and providing the best student experience possible, Iowa State University (http://www.iastate.edu/) attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected].

If you have questions about the application process please email [email protected] or call 515-294-4800 or Toll-Free at 1-877-477-7485. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email [email protected] or call (515) 294-4800 or Toll-Free: (877) 477-7485. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942.

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.