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Summary The Pharmacy Technician performs clinical, administrative & program management duties for the Anticoagulation Clinic & Pharmacotherapy. The technician functions under the direction of the Anticoagulation Clinical Pharmacist Practitioner(CPP) in the centralized Anticoagulation Clinic &/or the PACT Pharmacotherapy Clinical Pharmacist Practitioner in a Primary Care clinic while directly reporting under supervision of assigned Supervisor & Associate Chief for Clinical & Education Services. Responsibilities VA Careers - Pharmacy: https://youtube.com/embed/Fn\_ickNBEws Total Rewards of a Allied Health Professional Duties include but not limited to the following: A. Pharmaceutical Care: The clinical pharmacy technician shall provide and support clinical (Anticoagulation Management Clinic (AMC)/Pharmacotherapy) and pharmacoeconomic activities as assigned. All assigned clinical activities and functions shall be completed in accordance with approved clinical pharmacy protocols. Routinely reviews the computer medication profile for prescription duplication, therapeutic duplication, prescription noncompliance, and allergies/adverse drug reactions. Reports identified problem patients to the assigned clinical pharmacist for evaluation. Routinely reviews laboratory monitoring reports for selected disease states and identifies patients with values outside of the normal limits. Reports identified patients to the assigned clinical pharmacist for evaluation. Routinely performs patient medical chart and medication profile reviews to identify poly-pharmacy problems. Reports identified problems to the assigned clinical pharmacist for evaluation. Completes clinical pharmacy medication utilization evaluations and protocol-driven clinical pharmacist peer review. B. Organizational Support: The clinical pharmacy technician shall be responsible for the accurate and timely computer entry of medication orders for assigned area(s). Input new, refill and mail prescriptions into the computer system after the prescriptions have been reviewed for appropriateness by a pharmacist. Prescriptions entered by the clinical technician shall be verified by a pharmacist prior to processing/dispensing. Provide secondary review for the pharmacist by reviewing the order for allergies, eligibility, dosage, schedule, duration and instructions. The clinical technician will also provide a secondary back-up review for any potential drug-drug, drug-disease, drug-nutrient interactions, and therapeutic duplications as well as identifying any potential patient compliance problems. Understand the function and activity of the computer and consult with the clinical pharmacist as appropriate concerning operational or compliance-related issues. Prioritize operational and assigned clinical functions to provide the highest quality of patient care. C. Customer Service and Communication: Provide telephone triage and patient follow-up as assigned. Provide clerical support including telephone support, appointment scheduling, fax/mailing support, and filing support as assigned. Communicate and follow-up on requests in a timely manner based on the needs of the clinic team/supervisor(s). Meet the needs of all customers while supporting the Medical Center and Service missions. D. Education and Personal Competence: Maintain current certification with the PTCB. Successfully complete annual competency certifications based upon the specific clinical functions/ activities assigned. Provide in-service programs for appropriate clinic personnel and pharmacy technicians as assigned. Participate in clinical pharmacy lectures and educational programs as assigned. Lectures and programs may include journal club, noon lecture series and staff development lectures, etc. E. Confidentiality and Security: Comply with all agency, hospital, and service guidelines and policies related to confidentiality and security Follow applicable regulations and instructions regarding access to computerized files, release of access codes, etc. as delineated in the computer access agreement and VA policy. Protect patient information from unauthorized release or from loss, alteration or unauthorized deletion Work Schedule: Mon-Fri, 8-4:30pm Recruitment Incentive (Sign-on Bonus): Not authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Ad-hoc Virtual: This is not a virtual position. Permanent Change of Station (PCS): Not authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English proficiency PTCB or NHA certification May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: In addition to the one year of experience, the candidate must demonstrate the following KSAs for all GS-08 assignments and meet any additional KSAs for the assignment, if indicated. Comprehensive knowledge of concepts, principles, methodology and policies in a specialized area or section of pharmacy (such as sterile compounding, controlled substances, automation, clinical pharmacy, contact center, etc.) Note: See Specialized Area.in the Definitions Section Skill in training and orienting new and existing pharmacy facility employees and students on proper policies and procedures. Ability to evaluate, analyze and coordinate workflow and work activities within a specialized area or section of the pharmacy. Preferred Experience: In anticoagulation, primary care and med reconciliation Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-8. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-8. Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service. Education No education substitution Additional Information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status. VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.