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Description

The Employee Relations Specialist's responsibility is to work hand in hand with the Onboarding and Payroll teams to provide an uncommon contractor experience throughout the duration of their employment. They also partner with the National Recruiting Center (NRC) to explore options to keep contractors gainfully employed as their temporary assignments come to an end.

Overview

+ The ERS will act as the primary point of contact for our contractor through the duration of their assignment.

+ Work with the Payroll Services Specialists (PSS) on any follow up needed with the contractor to ensure an accurate payroll process.

+ Work to advance the contractor’s career through performance feedback and understanding the skills that the contractor has and what they are gaining in this position.

+ Work with the NRC to determine potential options for the contractor once the current assignment is completed.

Employee Relations

+ First week service calls to all contractors at the start of their assignment

+ Timesheet/expense entry training

+ Quarterly service calls to our contractors to provide high touch customer service.

+ Partner closely with Payroll Team for timecard collection to ensure timely and accurate payroll.

+ Work with managers for performance feedback that will be shared consistently with the consultant.

+ Partner with Internal HR in regards to issues around benefits, employee relationships, 401k, etc.

+ Identify and resolve contractor related issues

+ Maintenance of worker authorization documentation and follow up

+ Work with the contractor on performance improvement. Determine what skills they are learning on this assignment. Work with the employees to understand what options are there for them after this assignment is completed.

+ Participate in internal account reviews and quarterly scorecard meetings.

Job Type & Location

This is a Contract position based out of Hanover, MD.

Pay and Benefits

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Nov 25, 2025.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.