• Service BDC

    Friendly Auto Group (Poughkeepsie, NY)


    Our service department is growing and we are in need of personnel to handle customer inquiries and appointments.

     

    If you want to work in the Automotive Service Industry, then Friendly Honda would like to speak with you!

    WE OFFER:

    + $16.00 per hour

    + Monthly performance bonuses

    + Uniforms supplied

    + Paid vacation

    + Paid sick time

    + 401K

    + Health and dental insurance

    RESPONSIBILITIES:

    + Handle all phone appointments

    + Work with internet leads accordingly to set an appointment for a proper service appointment

    + Deliver inquiries/messages intended for other service personnel and departments promptly

    + Speak directly with customer to assist with all inquiries and issues

    + Administer rental coordination for customers while cars are in service

    REQUIREMENTS:

    + Good verbal and written communication skills

    + Self-motivation

    + Proficiency with Microsoft Word, Excel, and Outlook

    + Drive to succeed customer expectations

    + Excellent organizational skills

     

    Auto, Auto Service, Customer Care, Customer Service, Customer Service Representative, Customer Service Rep, Business Development Manager, BDC, Internet Agent

     

    At Friendly Honda we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin, physical or mental disability, sexual orientation, or any other basis protected by federal, state or local laws.