• Applications Administrator

    Raising Cane's (Plano, TX)


    Company Description

    At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard, Have Fun, philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the team and Raise the Bar!

    Job Description

    The **Applications Administrator** provides IT support to both the Restaurant Support Office (RSO) and Restaurants. This role ensures the reliability and performance of internal key business applications, including Cane’s World, Bynder, Lucernex, and Politemail, with future expansion as new systems are introduced.

    Your Impact and Responsibilities:

    + Deliver operational support and troubleshooting for assigned applications with technical accuracy and timeliness

    + Manage user security roles aligned with least-privilege principles and IT security standards

    + Serve as a liaison between our internal customers and SaaS providers

    + Communicate system changes, updates, and roadmap milestones to application users

    Qualifications

    + Strong IT technical, problem solving, and logical computer troubleshooting skills

    + Proven ability to learn and adapt to new applications and technologies

    + Detail-oriented with the ability to manage multiple, shifting priorities

    + Excellent analytical, written, and verbal communication skills

    + Energetic, adaptable, and self-motivated with a collaborative mindset

    Preferred Qualifications:

    + 1+ years of IT application support experience

    + Bachelor’s degree in Computer Science or Information Technology

    + Demonstrated customer support focus and service orientation

     

    Additional Information

     

    All your information will be kept confidential according to EEO guidelines.

     

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    _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._