"Alerted.org

At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) **,** you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified **Lansweeper Support Specialist** to join their team **remotely** and provide end-user support. This role is responsible for ensuring the reliable performance, maintenance, and continuous optimization of the Lansweeper platform, allowing design and deployment teams to focus on strategic design initiatives.

Duties and Responsibilities** **:

+ Execute and manage software updates (cloud and hubs/sensors instances)

+ Monitor system health and performance

+ Develop and maintain critical dashboards

+ Coordinate with internal stakeholders and external vendors

+ Support automation, integration, and data quality initiatives to enhance system efficiency and accuracy, while improving visibility into obsolete assets, system vulnerabilities, and lifecycle status

+ Collaborate closely with the design and implementation teams to identify and deliver new capabilities that expand the functionality and adoption of Lansweeper, driving greater maturity and effectiveness in OT asset management practices across company sites

+ Manage Lansweeper configuration, updates, and reporting

+ Ensure accurate asset discovery and system health

+ Providing reporting and training as needed

+ Establish key reporting and continuous improvement metrics

+ Establish a CoP (Community of practice) for all key stakeholders

+ Develop and maintain scripts (PowerShell, Python) for automation and system integrations in general

+ Consolidate installation details for every site (Sensors, Hubs, passwords, documents, settings etc.)

+ Act as liaison between deployment team, business users, and vendors for support and feature requests

+ Establish critical partnerships with design teams and vendors to ensure all support issues are properly channeled and addressed

+ Coordinate firewall / network requests and ensure Lansweeper aligns with OT cybersecurity standards when issues related to live installations arise

+ Identify gaps, collect feedback, and propose enhancements to improve system usability

Skills and Qualifications** **:

+ Bachelor's degree in engineering, computer science, or related field

+ Minimum 4+ years of OT experience with strong automation skills

+ Hands-on experience with Lansweeper (or similar asset management tools)

+ Knowledge of cloud-based IT enterprise environments (REST APIs, AWS, GCP or Azure)

+ Familiarity with OT cybersecurity principles and compliance frameworks

+ Team player with the ability to support and work remotely

+ Successfully work with teams and work on their own

+ Lansweeper administration and reporting knowledge

+ Knowledge of networking fundamentals (TCP/IP, VLANs, firewalls)

+ Knowledge of scripting (PowerShell, Python) for automation and integrations

+ Understanding of IT/OT integration and secure architectures

+ Strong communication and coordination skills

**Wage Range** :

The rate for this position is between **$33.75 - $49.50 per hour.** Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits** **:

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) ™, a division of CompuCom® Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit **www.compucom.com** .

\#INDCCStaffing

CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.