"Alerted.org

Job Description

We are hiring 7 Solution Architect and Presale Engineers. We have openings in the following skillset: Cisco, Palo Alto, Data Center, Generalist, Avaya, and Cyber Security. The Solution Architect / Presales Engineer acts as a trusted technical advisor, bridging business needs with technology solutions. This role supports sales teams by designing and presenting comprehensive architectures that span networking, collaboration, security, and data center environments.

Key Responsibilities:

Technical Solution Design:

Develop end-to-end architectures leveraging one area of focus in the following categories: Cisco, Avaya, Genesys, Palo Alto, Cyber Security or data center technologies.

Create tailored solutions that align with client requirements and industry best practices.

Experience in creating Bill of Materials (BOM)

Presales Engagement:

Collaborate with account managers and sales teams to understand customer objectives.

Deliver technical presentations, demos, and proof-of-concepts to showcase solution value.

Consultative Advisory:

Act as a subject matter expert for enterprise networking, unified communications, contact center platforms, cybersecurity, and data center infrastructure.

Provide guidance on integration strategies and migration plans.

Documentation & Proposals:

Prepare detailed solution proposals, diagrams, and bill of materials.

Support RFP/RFI responses with technical content.

Stakeholder Collaboration:

Work closely with internal engineering teams and vendor partners to ensure solution feasibility.

Maintain strong relationships with Cisco, Avaya, Genesys, Palo Alto, and other technology partners.

This is onsite 3 days a week in Hyderabad. This is an evening shift working in US EST Hours. This is a 90/10 variable base split. 40-50 LPA.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Technical Expertise:

Strong knowledge of Cisco networking (routing, switching, wireless), Avaya and Genesys contact center solutions, Palo Alto firewalls, and data center technologies (servers, storage, virtualization).

10-15+ years experience, expert in field

Presales Experience:

Proven ability to engage with customers, understand business drivers, and translate them into technical solutions.

Certifications (Preferred):

Cisco CCNP/CCIE, Avaya Certified Specialist, Genesys Certified Professional, Palo Alto PCNSE, VMware VCP.

Soft Skills:

Excellent communication, presentation, and interpersonal skills.

Ability to work 6PM - 3 AM IST onsite in Hyderabad