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Software UI Engineer - Cloud-Native Observability Platform

We are the Catalyst Center Platforms and Capabilities team, responsible for delivering scalable, secure, and high-productivity cloud-native infrastructure and PaaS capabilities that power thousands of enterprise customers. Our mission is to drive Cisco’s digital infrastructure transformation through platform innovation. One of our key initiatives is a cloud-native observability platform purpose-built for Cisco Catalyst Center deployments—bridging on-premises network infrastructure with modern cloud observability practices to deliver comprehensive monitoring, alerting, and remediation capabilities.

Who We are Looking For

Are you passionate about working with leading-edge technologies? Do you thrive in fast-paced, agile environments where innovation happens every day? Do deep technical discussions on topics like data collection and processing, monitoring and alerting, remote access and remediation, and analytics and insights energize you? If the idea of building a next-generation, cloud-native observability platform - a true single pane of glass for Support, Operations, and proactive monitoring - excites you, then you belong here.

If you answered "yes" to all the previous questions, you would fit right into our team!

What You'll Do

We're looking for a Software UI Engineer to take ownership of building and shaping the user experience for our next-generation cloud-native observability platform.

In this role, you'll design and develop intuitive, high-performance interfaces that bring powerful observability and analytics capabilities to life, including:

* Policy-driven metrics and log collection from Catalyst Center appliances

* Real-time telemetry processing and intelligent correlation

* Kubernetes configuration and event monitoring dashboards

* Comprehensive alerting infrastructure with integrated runbooks

* Centralized dashboards and visualizations for unified monitoring

* Cross-system correlation and root-cause analysis experiences

You'll work in a fast-paced, collaborative environment, helping define how operators, support teams, and engineers visualize and act on data across Cisco's digital infrastructure.

Required Qualifications

* 8+ years of full-stack development experience with focus on data visualization and web applications

* Strong proficiency in TypeScript/JavaScript and React for building interactive web interfaces

* Experience with Go programming language for backend development and data processing

* Deep understanding of RESTful APIs and data integration patterns

* Knowledge of modern web development practices including responsive design and performance optimization

* Experience with time-series databases such as Prometheus, InfluxDB, or similar systems

* Knowledge of log aggregation systems like Elasticsearch/OpenSearch or similar platforms

* Experience with containerized environments (Docker, Kubernetes)

* Knowledge of cloud platforms (AWS preferred) including data services like S3, Athena

* Experience with CI/CD pipelines and automated deployment processes

* Familiarity with Linux environments and command-line tools

Qualities that will help you succeed

* Understanding of monitoring and observability concepts (metrics, logs, traces)

* Previous experience with Grafana dashboard creation and management (highly valued but not required)

* Knowledge of Grafana plugin development or similar extensible visualization platforms

* Experience with monitoring platforms like Prometheus, Datadog, or New Relic

* Understanding of SLI/SLO frameworks and reliability engineering practices

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $165,000.00 to $241,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

+ 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

+ 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

+ Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

+ Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

+ 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

+ Additional paid time away may be requested to deal with critical or emergency issues for family members

+ Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

+ .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

+ 1.5% of incentive target for each 1% of attainment between 50% and 75%;

+ 1% of incentive target for each 1% of attainment between 75% and 100%; and

+ Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$165,000.00 - $277,600.00

Non-Metro New York state & Washington state:

$146,700.00 - $247,000.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.