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Leader, Network Experiences & AI

What You’ll Do

You will lead a team of Technical Marketing Engineers (TMEs) in delivering transformative solutions, seamlessly integrating AI into Cisco’s networking portfolio. By combining technical expertise, market intelligence, and AI innovations, you will shape the future of network operations and customer experiences.

As the Leader of Network Experiences and AI, you will redefine how networks are designed, managed, and optimized by leveraging cutting-edge Artificial Intelligence (AI) tools and technologies. In this role, you will lead the technical marketing strategy for Cisco’s Catalyst 9000 hardware and software portfolio, delivering innovative solutions that harness AI to create unparalleled network experiences. Your focus will be on empowering customers and partners through AI-driven insights, automation, and capabilities, while driving sales enablement and go-to-market strategies for campus switching products.

Key Responsibilities

* AI-Driven Innovation: Leverage AI tools and technologies to drive the evolution of Catalyst 9000 products, creating smarter, more adaptive network solutions that anticipate and meet customer needs.

* Enhance Network Experiences: Integrate AI-powered capabilities into networking solutions to optimize performance, enhance security, and deliver proactive insights for customers.

* AI-Focused Technical Advocacy: Demonstrate and present AI-enabled features in Catalyst 9000 products to sales teams, customers, and partners at events, conferences, and Executive Briefing Centers (EBCs).

* Content Creation with AI: Develop technical documents, presentations, and use cases that showcase the practical application of AI tools in network design and management.

* Support Sales and Customers with AI Expertise: Provide technical guidance and AI-driven solutions through the TME team, ensuring field sales teams and customers can fully leverage AI capabilities.

* Transform Customer Outcomes: Spearhead initiatives to deliver intelligent, AI-enhanced customer experiences, enabling dynamic, data-driven solutions that adapt to changing environments.

* AI-Supported Secure Network Design: Promote AI-based architectures for secure, software-defined enterprise networks, focusing on segmentation, automation, and threat detection.

* Collaborate Across Business Units: Work across organizational silos to align AI-driven product development and market strategies, ensuring cohesive innovation and execution.

* Leadership and Mentorship: Lead and inspire a team of TMEs, fostering a culture of creativity, AI innovation, and customer-centricity.

* Market and AI Insights: Analyze trends in AI, networking, and market demands to inform product strategy and uncover disruptive opportunities enabled by machine learning and automation.

* Engage Key Customers: Build strong relationships with customers and stakeholders, positioning Catalyst 9000 and its AI capabilities as the leader in intelligent switching solutions.

Who You’ll Work With

You will collaborate with the Senior Director of Product Management and Technical Marketing for Enterprise Switching, as well as cross-functional teams from engineering, sales, and marketing. Your role will require close alignment with AI experts, product teams, and industry stakeholders to ensure the successful integration of AI tools into network solutions that transform the customer experience.

Who You Are

You are a visionary leader who thrives at the intersection of technology and innovation, with a passion for leveraging AI tools to drive the next evolution of network experiences. With a deep technical and business understanding, you are skilled at translating AI capabilities into practical, customer-centric solutions. You are a proven leader, capable of inspiring teams, fostering collaboration, and delivering transformative outcomes.

Basic Qualifications

* Proven experience in applying AI tools and technologies to solve technical and operational challenges.

* Demonstrated ability to drive innovation through the integration of AI into networking solutions.

* Strong expertise in using AI to enhance customer experiences and deliver actionable insights.

* Strategic business acumen with a focus on data-driven decision-making and AI-driven automation.

* Exceptional leadership skills in Technical Marketing Engineering, with a track record of leading bold initiatives.

* Solid understanding of campus networking technologies and their interplay with AI tools.

Preferred Qualifications

* Experience in enterprise Technical Marketing and leadership roles with a focus on AI integration.

* Hands-on experience with AI-based automation, security technologies, and network optimization tools.

* Strong communication and collaboration skills, with the ability to influence cross-functional teams and stakeholders on AI initiatives.

#WeAreCisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $191,400.00 to $281,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

+ 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

+ 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

+ Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

+ Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

+ 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next

+ Additional paid time away may be requested to deal with critical or emergency issues for family members

+ Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

+ .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

+ 1.5% of incentive target for each 1% of attainment between 50% and 75%;

+ 1% of incentive target for each 1% of attainment between 75% and 100%; and

+ Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

$191,400.00 - $323,600.00

Non-Metro New York state & Washington state:

$176,100.00 - $287,900.00

* For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.