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Description

SAIC is looking for an experienced ServiceNow Developer with specialized focus on Discovery and Integrations, to join our team supporting the Department of Transportation (DOT).

Duties:

+ Perform SMS development activities and be proficient in applying the SDLC and DevOps principles.

+ Perform implementation, administration, configuration, and/or development with ServiceNow.

+ ITSM application suite, and in identified specialty(ies).

+ Perform response and resolution for SMS.

Job Role:

+ Perform implementation, administration, configuration, and/or development with ServiceNow ITSM application suite, and in identified specialty(ies).

+ Responsible for the design of the DOT Service Management System (SMS) and supporting the SMS operations, to include engineers and the SMS development life cycle.

+ Determine which integration method(s) will be used, integration directionality, and attributes.

+ Participate in any data normalization required prior to being imported / inserted into ServiceNow.

+ Participate in platform, process, and integration testing.

+ Develop and maintain Discovery schedules, pattern usage and the role of other integrations.

+ Fulfill role of Enterprise Integration Manager.

+ Design, develop, configure, and customize ServiceNow applications and services.

+ Deliver new functionality across applications.

+ Manage and perform SMS development activities, supporting the entire development lifecycle.

+ Apply SDLC and DevOps principles.

+ Perform response and resolution for escalated SMS service requests and incidents.

+ Assist the platform administrator with incident resolution.

+ Participate in on-call rotation providing support during non-business hours (nights, weekends, holidays).

Qualifications

Required Education and Experience:

+ 12+ years of relevant IT experience, including at least 6 in administration services for a major Service Management System (SMS), preferably ServiceNow.

+ Candidate must be proficient with Discovery and Integrations.

+ Current ServiceNow Certified Implementation Specialist - Discovery (CIS-Disco) Certification is required

+ Current ServiceNow Certified System Administrator (CSA) Certification is required.

+ Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years and the ability to obtain a public trust.

Preferred Qualifications:

+ Bachelor’s degree in management information systems (MIS), Computer Science (CS), or related field; or an equivalent combination of education and experience (6 years of experience in lieu of degree).

+ Extensive knowledge of ServiceNow Discovery and Integrations.

+ Experience with the SNMP technologies that support Discovery Patterns.

+ Experience with SOAP/REST-based API integrations.

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

REQNUMBER: 2511434

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability