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Details

**Open Date** 11/12/2025

**Requisition Number** PRN43564B

**Job Title** HR Generalist

**Working Title** Employee Relations Case Generalist

**Career Progression Track** P00

**Track Level** P2 - Developing

**FLSA Code** Professional

**Patient Sensitive Job Code?** No

**Standard Hours per Week** 40

**Full Time or Part Time?** Full Time

**Shift** Day

Work Schedule Summary

**VP Area** President

**Department** 00410 - Human Resources

**Location** Campus

**City** Salt Lake City, UT

**Type of Recruitment** External Posting

**Pay Rate Range** $58,000

**Close Date** 12/03/2025

**Priority Review Date (Note - Posting may close at any time)** 11/20/2025

Job Summary

Employee Relations Case Generalist II – Job Summary:

The Employee Relations Case Generalist is responsible for managing and coordinating the resolution of employee relations cases with a focus on appeal processes. This position will manage employee appeals processes, including reviewing and compiling appeal-related documents before submitting them for a formal review.

This role is responsible for ensuring the compliant handling of employee concerns in alignment with organizational policies. In addition, the position manages requests under the Government Records Access and Management Act ( GRAMA ) and other records requests and serves as a key contributor to the University of Utah’s employee service awards Program.

A successful candidate for this position will possess proven experience exercising strong communication and interpersonal skills to communicate effectively with all levels of staff and external stakeholders. We are looking for someone who has excellent attention to detail and who can independently establish priorities and proceed with objectives. This person must be a diplomatic communicator who is comfortable with conflict resolution and has the capacity to deescalate and manage complex processes. This position is classified as an HR Generalist II and is expected to conduct work assignments of increasing complexity under moderate supervision with some latitude for independent judgment.

This position is hybrid, so the incumbent will be required to work at least one day per week onsite, but will also be able to telecommute. An employee hired into this role who telecommutes will be responsible for providing space, telephone, printing, networking, and/or internet capabilities at the telecommute location and sign the University of Utah Telecommuting Agreement

Learn more about the great benefits of working for University of Utah: benefits.utah.edu.

Responsibilities

Employee Relations Case Generalist II – Key Responsibilities:

+ Manage appeal processes: Oversee employee appeals related to disciplinary actions, terminations, or other employment decisions, ensuring compliance with organizational policy and legal standards. Manage case processes, tracking appeals from start to finish, communicating deliverables and expectations to stakeholders, ensure deadlines are met, and cases are handled in a consistent manner.

+ Documentation: Maintain accurate, confidential records of cases, appeals, and resolutions.

+ GRAMA requests: Coordinate with the Office of General Counsel to gather data, for review and dissemination of records to the appropriate parties in compliance with GRAMA requirements.

+ Employee Services Awards: Coordinate with employees, departments and vendors to administer the employee service award program across the University.

+ Cost reallocation: Review, adjust, reassign, and reconcile costs to the correct accounts, ensuring accuracy and accountability.

Minimum Qualifications

**EQUIVALENCY STATEMENT :** 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

**Generalist, II** : Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.

Preferences

Employee Relations Case Generalist II – Preferences:

+ Familiarity with employee relations or any type of case management involving the ability to interpret policy or law. Administer complex processes involving multiple stakeholders.

+ Strong customer service experience involving high levels of contact via verbal and written communications.

+ Past administrative work including managing budgets and financial processes.

**Type** Benefited Staff

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.