• Concierge

    PeaceHealth (Vancouver, WA)


    Description

    PeaceHealth is seeking a Concierge for a Per Diem/Relief, 0.00 FTE, Variable position. The salary range for this job opening at PeaceHealth is $19.83 – $29.79. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

     

    This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.

    Job Summary

    Provide excellent customer service and facility information/directions by greeting those who enter the premises and ensuring their needs are met.

    Essential Functions

    1. Provide exceptional customer service by standing visibly in the lobby to greet guests, patients, employees and vendors.

    2. Act as resource for lobby volunteers. Provide assistance to others that will ensure positive, professional customer experience.

    3. Give clear directions to persons and/or provide escort services to the desired location.

    4. Identify, issue proper ID, and direct vendors with appointments to the proper location.

    5. Support volunteers with the delivery of mail and/or flowers in accordance with established guidelines.

    6. Maintain adequate supply of wheelchairs in the lobby areas. Facilitate and/or provide wheelchair transportation as needed.

    7. Call Environmental Services and/or other various departments for assistance when necessary.

    8. Performs other duties as assigned.

    Qualifications

    Education

    + High School Diploma preferred or equivalent.

    Experience

    + Preferred: Customer service, concierge or related experience

    Required Skills

    + Excellent customer service and communication skills.

    + Ability to give clear, concise directions.

    + Ability to work independently or as part of a team.

    + Basic computer skills are required.

     

    Department / Location Specific Notes

     

    Southwest Medical Center

    Essential functions may include, but are not limited to:

    + Measuring temperature of caregivers, providers, patients, vendors, and visitors.

    + Documentation and logging of data in a computerized tracking system.

     

    Working Conditions

    Lifting

    + Consistently operates computer and other office equipment.

    + Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

    + Sedentary work.

    Environmental Conditions

    + Predominantly operates in an office environment.

    Mental/Visual

    + Ability to communicate and exchange accurate information.

    + The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

     

    PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.

     

    See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (https://www.thecaregiver.org/wp-content/uploads/2017/05/PeaceHealth-Statement-of-Commitment-to-Diversity-and-Inclusion-vFINAL.pdf) .

     

    For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.

    REQNUMBER: 121494