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Position Summary

The Sr Analyst, Business Product Owner is responsible for supporting the development, delivery, and continuous improvement of training programs that enable Business Product Owners (BPOs)—including Initiative BPOs (iBPOs) and Capability BPOs (cBPOs)—to drive strategic alignment and operational excellence across the organization.

Responsibilities

+ Facilitate training for individuals across varying levels of experience, including leadership, with a collaborative, team-first mindset.

+ Develop and maintain standard operating procedures (SOPs), training presentations, and process documentation.

+ Leverage tools such as PowerPoint, Slido, SharePoint, and Smartsheet to support training and documentation efforts.

+ Serve as a change advocate, promoting a positive and proactive approach to process improvement initiatives.

Qualifications

+ High School Diploma or equivalent required; 2 plus years of experience in business product owner industry or pharmacy benefits management experience required.

+ Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel). required.

+ Strong communication, collaboration, and interpersonal skills required.

+ Experience with Express Scripts’ systems, products, or services preferred.

+ Understanding of the healthcare or pharmacy benefit management industry preferred.

+ Familiarity with Agile methodologies and product management frameworks preferred.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._

_If you require reasonable accommodation in completing the online application process, please email:_ [email protected]_ _for support. Do not email_ [email protected]_ _for an update on your application or to provide your resume as you will not receive a response._

_The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State._

_Qualified applicants with criminal histories will be considered for employment in a manner_ _consistent with all federal, state and local ordinances._