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About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Lumen Technologies is seeking a Senior Lead Business Solutions Architect who will drive the design and delivery of data-driven solutions across our core business platforms. In this role, you will blend deep data architecture expertise with broad knowledge of enterprise systems to solve complex business problems. You’ll serve as a bridge between business objectives and technology – architecting solutions and generating proof of concepts that leverage tools like Databricks, Python, and AI “Genies” (Databricks GenAI assistants) for advanced analytics.

The Main Responsibilities

+ Integrate AI “Genies” for insights – Utilize Databricks AI Genies (and similar GenAI tools) to enable natural-language business querying and rapid insights generation

+ Leverage Databricks Lakehouse and Delta Lake capabilities for unified data architecture. Use Python and SQL to develop data transformations, custom analytics, and process automations

+ Design scalable data models and pipelines, especially on Databricks, to support analytics and business intelligence needs

+ Serve as the subject matter expert linking Salesforce CRM and ServiceNow workflows with internal tool

+ Partner with business stakeholders across departments (e.g. Operations, Product, Sales, Finance) to gather requirements and translate them into technical specifications

What We Look For in a Candidate

+ Education & Experience: Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field. (Master’s degree is a plus.) 8+ years of experience in business systems analysis, data analytics/engineering, or solution architecture roles, with a track record of increasing responsibility. Prior experience in telecommunications or high-tech industries is highly desirable for understanding Lumen’s context

+ Hands-on experience with Databricks or similar big data platforms (Spark, Hadoop) for building data pipelines and analytics solutions. Strong SQL skills and experience designing data models for large-scale analytic

+ Advanced proficiency in Python for data manipulation, automation scripting, and possibly developing API integrations. Familiarity with software development best practices (version control, CI/CD

+ Solid understanding of AI/ML concepts and practical experience applying them

+ Deep working knowledge of Salesforce CRM (Sales/Service Cloud)

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors

Location Based Pay Ranges

$129,639 - $172,852 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.

$136,121 - $181,494 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.

$142,603 - $190,137 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process

Learn more about Lumen's:

+ Benefits (https://jobs.lumen.com/global/en/benefits-statement)

+ Bonus Structure

\#LI-Remote

Requisition #: 340324

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Application Deadline

11/22/2025