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Join Cleveland Clinic Weston Hospital's team of caregivers that remain on the leading edge of technology and education, all while consistently providing patient-centered healthcare. As part of Cleveland Clinic's Florida region, Weston Hospital is recognized as one of the top hospitals in the Miami-Fort Lauderdale and Florida regions. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

As a Transplant Program Assistant, you will provide comprehensive administrative support for the Transplant Program across all phases of care, from referral and evaluation to post-transplant follow-up. This role extends beyond scheduling and coordination; you will play a key part in the program's overall success by ensuring patients have timely access to the life-saving treatments they need. In this fast-paced and dynamic environment, you will have the opportunity to further develop your skills while delivering exceptional service and support to patients, families, and caregivers.

A caregiver in this position works days from 8:00 a.m. - 5:00 p.m.

A caregiver who excels in this role will:

+ Coordinate referrals for transplant evaluation.

+ Perform initial patient intake interview, register patient in EMR, submit for financial clearance, obtain outside records for review, create a work file for the coordinators, schedule all evaluation appointments and scan records into EMR.

+ Develop Selection Committee meeting agendas and document meeting minutes.

+ Ensure administrative support is provided to various transplant team members.

+ Send correspondence to referring physicians at the time of evaluation, transplant and discharge.

+ Schedule and communicate follow up appointments for transplant patients.

+ Triage phone calls from patients and direct to appropriate clinical team members.

+ Provide MELD score updates for UNOS.

+ Ensure patients schedule labs, fax orders to outside labs and obtain results.

+ Enter results into Transplant Database and copy records for EPIC scanning.

+ Assist with phone refill requests.

+ Serve as liaison to Case Managers.

Minimum qualifications for the ideal future caregiver include:

+ High School Diploma or GED

+ Three years of experience in a hospital, medical or other administrative setting, including appointment scheduling, public contact and a role coordinating activities of medical and administrative personnel

+ Knowledge of medical terminology

Preferred qualifications for the ideal future caregiver include:

+ Associate's Degree or additional education from accredited program

+ Surgical scheduling or appointment setting experience

+ Transplant experience

+ Knowledge of computers, software programs and data entry

+ Heart, Cardiology or Medical background

Personal Protective Equipment:

+ Follows Standard Precautions using personal protective equipment as required for procedures.

Pay Range

Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities