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Department: 480502 - UHR UTS/UNC Partnership

Essential Job Duties:

We are seeking a detail-oriented and customer-focused Computer Technician to join our team. This role is primarily responsible for inspecting incoming computer equipment to determine whether units should be recycled or refurbished for resale. The technician will also assist customers with technical issues related to refurbished systems.

Other Work/Responsibilities:

Other duties as needed

Required Qualifications:

Key Responsibilities:

+ Receive and inspect incoming computer hardware.

+ Evaluate condition and functionality to determine recycling or refurbishment.

+ Perform basic diagnostics and repairs on refurbishable units.

+ Document inspection results and maintain inventory records.

+ Provide technical support to customers regarding refurbished computers.

+ Collaborate with the sales and logistics teams to ensure smooth operations

Some duties involve retrieving equipment from a heated work shed. Please note that the heating system may take time to warm the space, so the employee should be comfortable working in cooler temperatures for short periods.

Preferred Qualifications:

Qualifications:

+ Basic knowledge of computer hardware and troubleshooting.

+ Strong attention to detail and organizational skills.

+ Excellent communication and customer service abilities.

+ Experience with computer repair or IT support is a plus.

Required license or certification:

N/A

Position Number: 48CK35

AA/EEO Statement:

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.