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Director, Recruitment
- House of the Good Shepherd (Utica, NY)
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Director, Recruitment
Job Details
Job Location
Hybrid-Utica/Canaan - New York
Remote Type
Hybrid
Position Type
Full Time
Education Level
4 Year Degree
Salary Range
$90000.00 - $100000.00 Salary/year
Travel Percentage
Up to 25%
Job Shift
Day
Job Category
Human Resources
Description
Position Overview
The Director of Recruitment & Onboarding serves as a key strategic partner in advancing Stronger Communities NY’s mission through excellence in talent acquisition, onboarding, and retention. This role provides visionary leadership for all recruitment and onboarding operations acrossThe House of the Good ShepherdandTogether for Youth, ensuring that strategies align with organizational priorities, regulatory standards, and the values of a trauma-informed, inclusive equitable, and supportive workplace by implementing strategies that attract and retain diverse, mission-driven talent.
Key Responsibilities
+ Strategic Leadership:Develop and execute a comprehensive talent acquisition strategy that supports both immediate hiring priorities and long-term workforce planning. Establish measurable goals, evaluate performance at regular intervals, and adapt strategy based on organizational needs, labor market conditions, and evolving mission priorities.
+ Stakeholder Engagement:Partner with executive, program, and people leaders to understand workforce demands, shape forecasting models, and co-create hiring strategies that balance speed, quality, and mission alignment. Act as a trusted advisor to senior leadership on talent trends, diversity goals, and recruitment best practices
+ Drives Operational Excellence: Direct the daily operations of the Recruitment Manager and onboarding teams, setting clear expectations, coaching staff, and ensuring a seamless, high-quality candidate and new-hire experience.
+ Onboarding Excellence:Oversee all onboarding processes, including pre-employment background checks, reference verification, and completion of new-hire documentation. Partner with Compliance and Training to ensure onboarding elements meet all agency and regulatory requirements.
+ Data-Driven Insights:Establish and monitor recruitment and onboarding metrics to evaluate effectiveness, identify trends, and drive continuous improvement. Present actionable insights and strategies to meet the evolving needs of the business and workforce to the CHRO and executive team.
+ Cross-Functional Collaboration: Collaborate closely with Training, Finance, and Program leaders to ensure workforce plans, onboarding initiatives, and budgetary frameworks are integrated and aligned with organizational growth objectives.
+ Compliance & Best Practices:Maintain strict adherence to all federal, state, and local employment laws, as well as accreditation standards. Stay ahead of regulatory changes and proactively evolve recruitment practices to ensure compliance and excellence.
+ Employer Brand & Engagement:Advance Stronger Communities NY’s employment brand by amplifying its reputation as an inclusive, purpose-driven workplace. Lead creative sourcing and engagement strategies to position the organization as an employer of choice within the human services sector.
+ Budget Management:Develop and oversee the recruitment and onboarding budgets, ensuring efficient use of resources and measurable ROI. Optimize resource allocation and ensure measurable return on investment across all sourcing channels and technology tools.
+ Quality & Continuous Improvement:Integrate recruitment and onboarding functions into the organization’s Quality Improvement framework, driving operational consistency and process excellence.
Equal Employment Opportunity Employer
Stronger Communities NY is an equal opportunity employer and does not discriminate on the basis of age, race, creed, color, national origin, sexual orientation, military status, sex, pregnancy, gender identity or expression, disability, marital status, or any other basis covered by appropriate law. We are committed to fostering an inclusive, equitable, and accessible environment where diversity is valued and recognized as a source of strength and enrichment. We seek to attract talented people from a diverse range of backgrounds and cultures.
Qualifications
+ Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s preferred).
+ 6–10 years of progressive HR or talent acquisition leadership experience, including at least 3 years at a management level.
+ Proven success leading recruitment and onboarding strategy in a complex, multi-site organization. Be prepared to share insight into the metrics and and data points you use to champion this work.
+ Strong understanding of employment law, workforce analytics, and HR technology systems (HRIS/ATS).
+ Exceptional interpersonal, presentation, and written communication skills.
+ Ability to manage competing priorities in a fast-paced, mission-driven environment.
+ Ability to travel up to 10% within New York State. Travel is not anticipated to be overnight.
+ Experienced talent leader with a track record of success in multi-site or multi-agency environments (preferably in healthcare, human services, or education).
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