• Customer Service Representative

    Robert Half Office Team (Chicago, IL)


    Description

    Join a small, mission-driven team supporting a reputable organization’s credit union. This temporary backfill position requires a professional with strong customer service skills to assist members and customers with account openings and general inquiries. The role involves handling inbound phone calls, emails, and chat communications, while upholding the organization’s core values and ensuring compliance with all policies and procedures.

    Key Responsibilities:

    + Provide exceptional customer service to credit union members and prospects

    + Answer inquiries via phone, email, and online chat

    + Guide members through new account openings and documentation

    + Ensure all activities comply with industry regulations, organization policies, and procedures

    + Collaborate closely within a team of 2-3 staff

    Requirements

    + Bachelor’s degree in finance, accounting, business management preferred; equivalent work experience considered

    + Minimum 1 year experience in a financial services institution (credit union experience highly desirable)

    + Strong written and verbal communication skills

    + Excellent interpersonal skills and customer-first mindset

    + Proficiency in Microsoft Office and ability to learn new financial/registration software

    + Clear criminal background check required

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .