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Inside Account Manager - Enterprise Commercial

**Location:** Rio Rancho, NM

Job Summary

The Inside Account Manager - Enterprise Commercial is responsible for managing and growing relationships with enterprise-level customers through proactive engagement, strategic account planning, and consultative selling. This role focuses on understanding complex business needs, delivering tailored solutions, and driving revenue growth. The position requires collaboration with cross-functional teams to ensure exceptional customer experiences and achievement of sales targets.

Key Responsibilities

+ **Account Management & Growth**

+ Manage a portfolio of enterprise commercial accounts, ensuring retention and expansion opportunities.

+ Develop and execute strategic account plans to drive revenue growth and customer satisfaction.

+ **Sales Execution**

+ Initiate outbound engagement with enterprise customers to introduce solutions, uncover needs, and position value propositions.

+ Deliver consultative sales presentations tailored to customer business objectives and industry challenges.

+ Identify upsell and cross-sell opportunities across product and service lines.

+ **Pipeline & Forecasting**

+ Maintain accurate records of customer interactions, opportunities, and forecasts in CRM systems (Dynamics).

+ Contribute to pipeline development and ensure timely progression of deals through the sales cycle.

+ **Collaboration & Customer Experience**

+ Partner with internal teams (marketing, technical specialists, customer success) to deliver seamless solutions.

+ Act as a trusted advisor to enterprise customers, providing insights and recommendations to optimize outcomes.

+ **Performance & Development**

+ Achieve or exceed monthly, quarterly, and annual sales targets.

+ Continuously enhance product knowledge, industry expertise, and sales skills through training and certifications.

Education & Experience

+ Bachelor's degree in Business, Marketing, or related field (preferred).

+ 2-4 years of experience in inside sales, account management, or business development, preferably in enterprise or B2B environments.

Knowledge & Skills

+ Enterprise Account Management

+ Consultative & Solution Selling

+ Business Development & Strategic Planning

+ CRM Tools

+ Sales Forecasting & Pipeline Management

+ Negotiation & Closing Techniques

+ Digital Fluency and Customer-Centric Approach

Core Competencies

+ **Effective Communication** - Ability to engage senior stakeholders and articulate complex solutions clearly.

+ **Results Orientation** - Consistently meets or exceeds performance goals.

+ **Learning Agility** - Quickly adapts to new technologies and evolving customer needs.

+ **Customer Centricity** - Builds trust and delivers value-driven solutions.

Salary:

The on-target earnings (OTE) range for this role is $24.50 to $30.75 USD per hour with

a 60%/40% (salary/incentive) mix. Pay varies by work location, job-related

knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

* Health insurance

* Dental insurance

* Vision insurance

* Long term/short term disability insurance

* Employee assistance program

* Flexible spending account

* Life insurance

* Generous time off policies, including;

* 4-12 weeks fully paid parental leave based on tenure

* 13 paid holidays

* Additional flexible paid vacation and sick leave (US benefits overview

[https://hpbenefits.ce.alight.com/])

The compensation and benefits information is accurate as of the date of this

posting. The Company reserves the right to modify this information at any time,

with or without notice, subject to applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.