• Manager, Workplace Technology

    Fluor (Redwood City, CA)


    Manager, Workplace Technology

     

    Job

     

    Overview

    Location** **:

    United States, Redwood City, California

    1. **Job skills** Project Automation and IT

    2. **Type** Contract

    **Job id** 165456

    **Salary** $ 50 Hourly

     

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    Candace Shaw

    I manage this role

     

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    Manager – Workplace Technology | Redwood City, CA | On-Site

    **Location:** Redwood City, California\ **Schedule:** Monday – Friday, Standard Business Hours

    About the Role

    We’re seeking a **Manager – Workplace Technology** to lead end-user computing operations across our Redwood City office and other U.S. locations. This is a hands-on leadership role managing a team of 4–5 engineers, ensuring high service standards, and driving innovation in IT support and infrastructure.

     

    This position is ideal for a senior-level IT professional with a proven track record in team leadership, hardware lifecycle management, and vendor coordination. You’ll play a key role in optimizing digital infrastructure, implementing AI productivity tools, and maintaining compliance across all IT operations.

    Key Responsibilities

    Team & Operational Leadership

    + Lead and mentor the Workplace Technology team (L1/L2 support).

    + Define and monitor SLAs; act as escalation point for critical issues.

    End-User Support & Hardware Management

    + Oversee hardware/software troubleshooting, OS installations, and device configuration.

    + Manage IT asset tracking, audits, laptop buyback programs, and refresh cycles.

    Vendor & Infrastructure Oversight

    + Coordinate laptop dispatch, returns, and e-waste disposal.

    + Maintain vendor relationships for repairs, replacements, and service agreements.

    + Support LAN/Wi-Fi troubleshooting and printer issues.

    Digital Infrastructure & Emerging Tech

    + Ensure secure and efficient data infrastructure.

    + Explore and implement AI tools; manage AI governance frameworks.

    + Conduct IT audits and maintain compliance with internal and regulatory standards.

    Qualifications

    + **Education:** Bachelor’s in Computer Science, IT, or related field.

    + **Experience:** 5–8 years in IT support/workplace tech, with 2+ years in a supervisory role.

    + **Technical Skills:** Windows OS, Microsoft 365, imaging tools, asset management systems, ticketing platforms, basic networking (LAN/Wi-Fi/VPN).

    + **Soft Skills:** Strong communication, stakeholder management, decision-making, and multitasking abilities.

     

    TRS Staffing Solutions are an equal opportunities employer, and we welcome you to provide OFCCP data voluntarily here (https://fluor.surveymonkey.com/r/NQ9FX79)

     

    We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race; color; age; sex; sexual orientation; gender identity; religion; national origin; disability; veteran status; genetic information; or any other criteria protected by governing law.