• Rental Coordinator

    Ohio Machinery Co (Columbus, OH)


    Find YOUR fit at Ohio CAT (A division of Ohio Machinery Co)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career - See what opportunities await today!

    JOB DESCRIPTION:

    This individual will be the primary contact for all customers, salesmen and other company personnel for the CAT Rental Store. The rental Coordinator is responsible for coordinating the rental sales/support services, communication, and information flow of the branch equipment rental fleet by determining customer rental needs and handling all corresponding rental reservations.

    JOB REQUIREMENTS:

    + High school diploma or equivalent required.

    + Three years’ experience in customer service, preferred experience in the heavy equipment and/or equipment rental industry.

    + Excellent computer skills – MS Office proficiency required.

    + Must understand and be able to effectively explain the company’s LDW policy.

    + Must understand and be able to effectively communicate equipment applications and key performance specifications.

    + Understands usage and applications of all rental equipment and services offered.

    + Must have thorough knowledge of “common” equipment failure problems and how to resolve them.

    + Must recognize difference between similar products and the advantages/disadvantages of applications.

    + Must have working knowledge of construction phases to properly advise applications.

    COMPETENCIES:

    + Strong customer service skills.

    + Ability to handle multiple tasks.

    + Organized and detail oriented.

    + Strong mechanical aptitude.

    + Strong written and verbal communication skills are essential.

    PHYSICAL REQUIREMENTS:

    Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Repetitive Motions Frequent movement requiring hands, wrists, and fingers. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

    BENEFITS:

    + Competitive pay rate

    + First-year vacation and personal time, increasing with years of service.

    + 401(k) Match and employer discretionary contribution

    + Two different Health Insurance options, including an HSA health insurance option with a dollar to dollar match up to $1,200 per year.

    + Dental and Vision insurance

    + Credit Union access

    + Life Insurance, Short-Term Disability, and Long-Term Disability

    + Scholarship opportunities for employee's spouses and children, through the Ohio Machinery Education and Opportunity Foundation

    + Company SuccessShare bonuses

     

    EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.