"Alerted.org

Essential Duties and Responsibilities

+ Provides strategic direction, message development, and communication planning for corporate level, cross-department, and departmental initiatives

+ Supports firm-to-client communications and internal change management campaigns, partnering with legal, compliance, technology, operations and other key business areas to ensure communications align with firm standards

+ Oversees communication plans and gives tactical support such as writing and facilitating the distribution of client letters & emails, targeted internal emails, intranet articles and more

+ May oversee the daily management of a channel or channels

+ Consults with internal and external constituents to identify communications goals and objectives; executes solutions for high-impact projects/initiatives

+ Backs up management of other communication channels as needed

+ Participates in prioritization of firm communications

+ Edits work of others

+ Monitors channel absorption; prepares reports for management

+ From metrics and other data, recommends channel content alterations and improvements

+ Manages implementation of channel communication projects

+ Performs other duties and responsibilities as assigned

+ Establishes and maintains relationships with all levels of management, particularly within areas of support

+ Effectively represent firm values and communication principles within meetings

Knowledge of

+ General communication strategies and tactics

+ Concepts, principles, practices and techniques for writing and developing communications plans and related content

+ Investment concepts, practices and procedures used in the securities industry

+ Financial markets and products

+ Microsoft Outlook suite

+ Publishing systems

Skill in

+ Creating communications plans that blend attention to detail with flexibility and effective messaging

+ Distilling complex legal and regulatory subject matters into easily digestible communications

+ Writing intranet page copy, articles and other collateral as required

+ Proofreading copy written by others

+ Conducting research and analysis

+ Preparing presentations

+ Operating standard office equipment and using required software applications, including standard graphics and publishing software

Ability to

+ Think logically and analyze and solve problems

+ Partner with other functional areas to accomplish objectives

+ Make independent decisions when appropriate

+ Influence decision making and action when appropriate

+ Manage confidential firm information prior to internal or public release

+ Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed

+ Incorporate needs, wants and goals from different business unit perspectives into communications plans, while being an advocate for audiences and communications best practices

+ Attention to detail while maintaining a big picture orientation

+ Gather information, identify linkages and trends, and apply findings to assignments

+ Organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment

+ Communicate effectively, both orally and in writing

+ Work independently as well as collaboratively within a team environment

+ Provide a high level of customer service

+ Establish and maintain effective working relationships at all levels of the organization