• Internship - DC/MM IT Support

    Menards, Inc. (Eau Claire, WI)


    Internship - DC/MM IT Support

     

    Job#:401730

     

    Department:Information Systems

     

    Category:General Office

     

    Salary:Hourly

     

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    Job Description

    Why Work for Menards?

     

    + Profit Sharing & 401K

    + Team Member Discount

    + Highly collaborative work environment

    POSITION SUMMARY:

    TheDC/MM IT Support Technician Internis responsible for providing equipment repair assistance to the Menards’s Distribution Centers and Midwest Manufacturing departments; along with being an integral part of the IT Support team. You will assist in troubleshooting, repairing, and preventative maintenance work on the technical equipment; while also gaining great experience.

     

    The schedule for this position is flexible and we work with your school schedule! The position requires 15-20 hours per week between 8:00 a.m. – 5:00 p.m. Monday-Friday.

     

    + Configure and install hardware and peripheral components, such as monitors, keyboards, printers and disk drives

    + Repair and perform maintenance on company owned computers and peripherals

    + Troubleshoot basic network related issues

    + Enter commands and observe system functions to verify correct system operation

    + Perform generic and basic tests on connectivity and application launches

    + Recommend or perform remedial actions to correct problems and documents issues

    + Unpack equipment and pack equipment for shipping

    + Provide updates and completion information to manager and/or Team Members

    + Prepare paperwork to document work in progress, completed work and other necessary tracking paperwork; submit paperwork on a timely basis to department management

    + Routinely works aloft on ladders with hand tools and test sets

    + Follow established company policies regarding safekeeping and security of equipment under repair

    Skills/Requirements

    SKILLS & REQUIREMENTS:

    + Obtaining an Associate or Bachelor Degree in Information Technology, Networking, Communications Technology or equivalent (Candidates must be enrolled in a College/University)

    + Knowledge of operating systems, such as Android, Windows 10 and Windows 11

    + Knowledge of MS Office Suite (Word, Excel and Outlook)

    + Knowledge and experience with printers (multi-Functional and laser)

    + Excellent performance interpersonal skills; customer service skills; organizational skills; and verbal and written communication skills

    + Excellent analytical skills for problem determination and resolution

    + Ability to remain calm and courteous in demanding situations

    + Ability to manage multiple priorities

    + Ability to work independently, as well as with a group

    + Must be able to work 15 - 20 hours per week between the hours of 8A - 5P Monday - Friday

    + This internship is part-time and runs until you graduate

    + Ability to lift up to 75 pounds for warehouse pickup and delivery duties

    + Must work within normal office hours at the Menards Distribution Center (remote work is not offered)

    + Candidates must be eligible to work in the United States, presently and in the future, without sponsorship