"Alerted.org

In office requirements: This is a hybrid role based out of our Boston office (4 days/week in office, 1 day/week remote)

At this time, Wayfair will not sponsor applicants for this position for the following work visas: F1-OPT, STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.

About the Role

Wayfair is seeking a motivated, process-driven, and analytical leader to join our Premium Brand Merchandising Team as a Product Merchandising Manager for Specialty Products. This high-impact role is focused on owning and optimizing the operational success of two of our most critical initiatives.

This is not a traditional merchandising role. We are looking for a "process owner" and a "program builder" who thrives on turning complex, early-stage ideas into scalable, efficient, and best-in-class operations. The ideal candidate is a master of cross-functional project management, a natural problem-solver, and an emerging leader excited to manage both high-priority programs and a growing team.

What You'll Do

+ Manage the end-to-end operational workflow for getting high-priority SKUs "site-ready" to the highest standard, coordinating all key merchandising levers (imagery, copy, product tags, video content, option display).

+ Serve as the primary user and process owner of our Airtable project management tool, tracking SKU progress and managing assignments across numerous cross-functional teams.

+ Actively re-engineer and optimize this process, identifying bottlenecks, eliminating inefficiencies, and building a scalable solution for the long term.

+ Define and execute a "best-in-class" site merchandising strategy for all "Verified" products, ensuring we effectively communicate their quality and value to the customer.

+ Partner with Product, Engineering, and Creative teams to develop and roll out new site features that enhance the "Verified" program experience.

+ Lead, mentor, and develop one direct report, managing their day-to-day responsibilities and supporting their long-term career growth.

+ Build and maintain strong relationships with a wide range of stakeholders, acting as the central point of communication for these programs.

+ Prepare and present performance metrics, program updates, and process-improvement proposals to senior leaders.

What You'll Need

+ 3-6 years of relevant experience in a fast-paced environment. Ideal backgrounds include: E-commerce, Program Management, Project Management, Business Operations, or Management Consulting.

+ A "process-builder" mindset: A proven ability to analyze complex, ambiguous, or broken processes and re-engineer them for efficiency and scalability.

+ Exceptional project management skills: Extremely organized, detail-oriented, and adept at managing multiple complex projects with many cross-functional dependencies.

+ Tech-Savvy: High proficiency with project management software is required. Direct, hands-on experience with Airtable (or similar tools like Asana, Monday.com, Smartsheet) is a strong plus.

+ Strong Leadership Potential: Prior experience managing direct reports is a huge plus. A demonstrated history of mentorship and a readiness to lead are essential.

+ Excellent Communication: Ability to influence stakeholders, manage competing priorities, and present clearly to senior leadership.

Benefits & Perks - US

+ Full health benefits available (Medical, Dental, Vision, HSA/FSA) on day one for eligible employees.

+ No-cost access to 2nd.MD, a virtual expert medical consultation and navigation service.

+ Global Traveler Health Insurance through GeoBlue.

+ 24/7 access to mental, financial, physical and emotional wellbeing support, plus an enhanced offering of therapy and coaching.

+ Automatic enrollment into Basic Life and Accidental Death & Disability Insurance.

+ 401(k) matching with immediate vesting.

+ Paid Parental Leave, Surrogacy & Adoption Reimbursement and Caregiver Services.

+ Tuition Reimbursement.

+ Wayfair Employee Discount.

+ Gym/Fitness Discounts (Wellhub and varying regional memberships).

+ Exclusive access to thousands of perks & discounts through BenefitHub.

+ Yearly match up to $500 for personal donations made by employees to registered 501(c)(3) nonprofits.

Assistance for Individuals with Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form (https://docs.google.com/forms/d/1ElBqKaQYGR9j0NiQHQYCGbHkqKqN746Nk62pI32IyLU) .

Need Technical Assistance?

For more information about applying for a career at wayfair, visit our FAQ page here (https://www.aboutwayfair.com/careers/careers-faq) .

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].